Papa Johns Pizza

3.9
264 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Portsmouth, VA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Portsmouth pizza for any occasion. Call us for pizza delivery in Portsmouth or stop by 4714 PORTSMOUTH BLVD for carryout to order the best pizza in Portsmouth, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4714 PORTSMOUTH BLVD, Portsmouth, VA
23701, United States

Hours

Reviews

3.9
264 reviews
5 stars
132
4 stars
57
3 stars
23
2 stars
12
1 star
40

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and poor fulfillment, leading to dissatisfaction.

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and accommodating to rude and unhelpful.

Food Quality

There are complaints about inconsistent food quality, including skimpy toppings and undercooked pizzas, alongside some positive remarks about taste.

Delivery Issues

Many reviews highlight problems with delivery times and order fulfillment, with some customers experiencing long waits and cold food.

Overall Experience

While some customers had positive experiences, many expressed frustration with service and quality, suggesting a decline in overall performance.
  • DW
    Dale Warren
    Dec 17, 2025
    1.0
    Raw pizza dough 2 times in a row!
  • RS
    Rose Shaw
    Sep 27, 2025
    1.0
    I ordered Papa pairing chicken Pizza n wings. The wings r the absolute worst! Fatty and cheap chicken very low quality” my pizza also had one chunk of sausage, I don’t eat any red meat or pork, sign 1, but it was positioned where I was able to break that section off. But the wings A definite No for me. I called back and was told there is a quality guarantee call back to the store when I was ready. I made it clear that evening that I would not be getting wings ever. So anyway since that evening, I have called the store more times than I can count. I also called corporate twice and the manager Dave lied and said he reached out to me. My 2nd call to corporate was to request a refund … since that time I’ve still not heard from Dave, and I’m okay with that too. I will however file a complaint with the BBB, simply because I didn’t get any kind of response … it’s Papa John’s Quality Guarantee not mine … so as a customer I expect them to honor it!!!! I wouldn’t dare eat from that location again, if ever another Papa John’s at this point!
  • VP
    Victoria Pitts
    Aug 3, 2025
    1.0
    They love canceling orders so they don’t have to do business and close early! Great place to order from if you feel like being disappointed! 😊

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Portsmouth, VA?

Papa Johns Pizza offers delivery from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.

What are the takeout hours for this Papa Johns location?

Takeout is available from 11:00 AM to 9:40 PM Monday through Thursday and Sunday, and until 10:40 PM on Friday and Saturday.