Brand Certified
McDonald's
3.2(2584 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
801 London Blvd, Portsmouth, VA
23704, United States
Certified by McDonald's • Mar 01, 2026
(757) 393-7945
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.2
2,584 reviews
5 stars
727
4 stars
501
3 stars
489
2 stars
240
1 star
627
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and the presence of flies.
Food Quality
Customers expressed dissatisfaction with the quality of food, noting that it was often cold, undercooked, or stale.
Long Wait Times
Multiple reviews indicated long wait times for both drive-thru and in-store orders, leading to frustration among customers.
- CRCaleb RepkoFeb 22, 20261.0Save your money. Met more efficient children then whoever runs this garbage
- DKDevin KeelFeb 20, 20261.0this gotta be the worst mcdonalds. Lol they dont follow any requests. idk how i ask for a plain burger and they go out the way to make it all the way...EVERY TIME lol the kiosk do half their job so idk what the confusion is. The kitchen just looks busy, they aint doing nothing productive back there lol
- GMGail MortonFeb 17, 20261.0There were a bunch of young boys in the restaurant using profanity. I tried to use the ordering machine. I couldn't complete the order because the machine wouldn't except the cash even I was told to go to that machine but one of the workers. When I went to the cashier to place the order because the machine wasn't excepting cash the same worker that told me to use the machine that didn't work told me the next time to just send the order to the register , that way they won't have to reorder, just pay. They expect customers to make their job easier yet the prices continue to go up and the quality is awful. I ordered 2 of the six dollar meals with the double cheese burger. The burgers tasted like cardboard. We weren't able to eat them.
- HSHarpreet SinghFeb 9, 20261.0Store employees steel orders at night time they don’t give orders to delivery drivers they always said system is down
- SBSam BedwellFeb 6, 20261.0This is the second time I've come to this McDonald's (had to go out of location convenience + time of night with my kids). Both times they didn't give me a full order. On kids meals, they seem to routinely forget the apples. They also didn't give me straws for the drinks or ketchup either (there was extra ketchup on my order). They also didn't seem very busy (there were no cars behind me in line, and I didn't see anyone ordering inside when I passed the front window), but for some reason it took them about a minute to say anything to me on the intercom. Food quality was normal McDonald's, so nothing wrong there. But the service is incredibly inattentive from the two times I've been here.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 801 London Blvd, Portsmouth, VA?
McDonald's at 801 London Blvd, Portsmouth is open 24 hours every day, with drive-thru service available around the clock.
What delivery services are offered by this McDonald's location?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order from McDonald's online?
You can place an order online through their delivery website at https://mcdonalds.order.online/business/-5579 or by using their mobile apps available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa as payment methods.
Does McDonald's offer any rewards programs?
Yes, you can earn points for free food through their MyMcDonald’s Rewards program.
Can I use McDonald's mobile app for ordering and offers?
Yes, the McDonald’s App supports mobile ordering and mobile offers for convenient service.
What nearby fast food options are available around McDonald's on London Blvd?
Nearby fast food options include Wendy's, Taco Bell, KFC, Hardee's, and another McDonald's, providing a variety of quick dining choices in the area.
What dental services are located near McDonald's at 801 London Blvd?
Nearby dental services include Holley Family Dentistry, Dr. Jb Martin IV DDS, Friendly Faces Pediatric Dentistry and Orthodontics, and Behl Orthodontics PLLC, offering comprehensive dental and orthodontic care.
Are there convenient stores or gas stations near McDonald's for quick stops?
Yes, there is a 7-Eleven offering convenience store items, gas, and food, as well as a Wawa nearby that serves coffee and deli items.
What community services and clinics are located near this McDonald's?
Nearby community services include ETSI Health Clinic, SAFE SPACE, and the Arabia Temple which is involved in environmental conservation and community non-profits.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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