Brand Certified
McDonald's
3.1(1713 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2716 Airline Blvd, Portsmouth, VA
23701, United States
Certified by McDonald's • Mar 01, 2026
(757) 488-8186
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,713 reviews
5 stars
477
4 stars
313
3 stars
341
2 stars
153
1 star
429
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Food Quality
Many customers reported issues with food quality, including greasy items, incorrect orders, and stale products.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Order Accuracy
A significant number of customers experienced problems with order accuracy, often receiving incorrect items or missing items from their orders.
Speed of Service
Customers frequently complained about long wait times for food, both in-store and at the drive-thru.
- RMRoman MarinFeb 20, 20261.0Worst McDonald’s ever just left there on Friday February 20 around 9:25am. People who work there are so nasty and rude. Whoever was taking my order you need fix ur attitude and work on your customers service . This why I stop coming I am not the one to play with at all. I hope customers see this review and stop coming to this location. Also to the young manager that was there with blonde wig she doesn’t know how manage that store because I was pissed off pissed. I NEED get in contact with someone this is not Okay !! How to treat customers smh . DISSAPOINTED
- NNnaomiJan 28, 20261.0NASTIEST crap ever! The food was so greasy and nasty, The Frappuccino tasted like soap, the inside of the restaurant was filthy and looked like it had never been cleaned in months! The workers are also extremely rude when they forgot half of my order! I absolutely will NOT be coming back. I’d like to add, I waited over an HOUR for my food. You did not misread that, ONE ENTIRE HOUR! All the employees are teenagers, not one adult in there! They just play around instead of actually working.
- EEEverything X EssenceJan 27, 20261.0Placed a mobile order, the system was down. Why is there always an issue at this 24hr establishment at night ? How are there people working with no revenue coming in at night due to these lies ? Is that not a red flag that money is not being made during certain hours ?
- TFTayrees FigueroaJan 16, 20263.0Mc chicken was extra greasy and my double cheeseburger looked like they were playing catch with it before they put it in the bag
- YWYolonda WarrenDec 30, 20255.0I had so many bad experience so I stop eating at this McDonald’s but last night my daughter wanted to go so I did a mobile order she got the Big Mac meal and I have to say idk who was in there cooking and fixing the orders everything was perfect the Big Mac was made perfect the all beef paddy special sauce lettuce cheese pickles on a sesame seed bun is all I kept singing the bun was so soft fries nice and hot drive through service amazing I use to work as a Manager @ McDonald’s d for years and I want to say keep up the great work best experience in 5 yrs!!!!!!!!!!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2716 Airline Blvd in Portsmouth, VA?
This McDonald's location is open 24 hours a day, seven days a week.
Does this McDonald's offer delivery services?
Yes, it offers delivery with 24/7 availability and services including curbside pickup, delivery, same-day delivery, and no-contact delivery.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours every day of the week at this location.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food via a mobile app at this location?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play Store.
What is the address and contact number for this McDonald's?
The address is 2716 Airline Blvd, Portsmouth, VA 23701, USA. The main phone number is +1 757-488-8186.
Are there any nearby gas stations near this McDonald's?
Yes, Shell and Sunoco gas stations are nearby the McDonald's location, convenient for refueling before or after your meal.
What other fast food options are near this McDonald's?
Nearby fast food options include another McDonald's location and KFC, offering you more choices in the area.
Are there local services near McDonald's for car maintenance?
Yes, TNJ Auto Sales and Services LLC, Caliber Collision, and Clean-Rite Auto Detailing provide automotive repair, detailing, and body shop services close to McDonald's.
Does this McDonald's location have amenities like WiFi and mobile ordering?
Yes, this McDonald's offers services including WiFi, drive-thru, mobile ordering, mobile offers, and McDelivery.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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