Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
1,700 reviews
5 stars
517
4 stars
275
3 stars
305
2 stars
168
1 star
435
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, burnt, or improperly prepared food, with several mentioning issues like stale fries and incorrect items.
Cleanliness
Several reviews pointed out unsanitary conditions, including dirty water and unclean dining areas.
Inconsistent Experience
While some customers had positive experiences during breakfast hours, the overall feedback indicated a significant decline in service quality during lunch and evening shifts.
Accessibility Issues
Customers noted problems with the lobby being closed early and difficulties accessing the drive-thru, leading to frustration.
- LLliya1 day ago1.0Firstly, me and my brother was at Victory Blvd Mcdonalds at 10 pm. This was on November 23, 2025. There was me and a couple of other cars waiting at curbside. Obviously we used the app to order on curbside. So, we are waiting for our food. 10 minutes quickly turned to an hour. I was like oh urm are they not gonna give us our food? I pull up in the line. I say hey I had gotten a curbside and was waiting for almost an hour. 😭🌚 The lady in the first window said ‘oh yeah we’re not doing pick ups like curbside at night’ i said cool…but idk I feel like if you see cars sitting at your curbside wouldn’t you think it’s for a reason? Maybe that’s just me but even my little brother had the common sense to be like ‘hey we should tell the other drivers they aren’t doing curbside and you’ll have to go through drive thru.’ Firstly I want to say they said they didn’t have any records or the order description. My brother tried to find it in the emails, the receipts given after doing a mobile order. That’s when they got the order done. And at that the food was cold and fries hard. The lady was slightly rude in first window. I don’t know if it’s just me but I was talking to her when she closed the window after saying go tell them in second window.
- LRLuli Rey6 days ago1.0So I did not see the app change my location when I bought the food. Came here to get my order then got home Im missing my two hashbrown. I should have checked but the service is terrible and the app is terrible!
- BGBGay GayNov 5, 20251.0Most ridiculous crew! They walk very slow as if they are 80 years old, keep talking to each other even got a long line! Do not pay attention, just keeps asking what number.
- LBLuh BreOct 29, 20251.0Don’t come to this McDonald’s, always long waits, poor customer service, frequently incorrect orders
- MAMegashovelman AMOct 26, 20251.0Was gonna dine in however, it was 9:15pm doors locked 🔒. This McDonald's should NOT be 24hr because of the lack of customer service cuz of disregard for Truck Drivers.
Frequently Asked Questions About McDonald's
What are the McDonald's Portsmouth delivery hours?
Delivery is available daily from 5:00 AM until 2:00 AM on most days, extended to 3:00 AM on Thursday through Saturday.
Does the McDonald's at 2000 Victory Blvd have drive-thru service?
Yes, this McDonald's offers drive-thru service 24 hours a day, seven days a week.
What services does McDonald's Portsmouth offer for pickup and delivery?
Services include curbside pickup, delivery, same day delivery, and no contact delivery.
How can I order McDonald's online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's Portsmouth?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What are the main categories of food and dining options available at this McDonald's?
This McDonald's offers fast food including breakfast, burgers, sandwiches, coffee, ice cream, frozen desserts, and more.
What nearby places can I visit after dining at McDonald's on Victory Blvd?
You can visit Family Dollar for shopping, Rite Aid pharmacy for prescriptions, or the nearby churches such as The Potter's House and Kingdom Connections Worship Center.
Are there any nearby financial services close to McDonald's Portsmouth?
Yes, nearby financial services include Coinme currency exchange, Western Union money transfer, LoanMax Title Loans, and Northern Star Credit Union.
What other fast food restaurants are located near McDonald's at 2000 Victory Blvd?
Nearby fast food choices include Wendy's, KFC, Arby's, Taco Bell / KFC, and Fortune China Chinese restaurant.
What should I know about McDonald's Portsmouth contact and social media?
You can contact the restaurant at +1 757-487-1958 and follow McDonald's on Instagram (@mcdonalds), Twitter (@McDonalds), and Facebook (McDonalds2000VictoryBlvd).