Krispy Kreme

4.3
816 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Portsmouth.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4028 Victory Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

4.3
816 reviews
5 stars
563
4 stars
115
3 stars
54
2 stars
26
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff professionalism; some employees received praise for friendliness while others were criticized for rudeness and lack of engagement.

Product Availability

Frequent complaints about the unavailability of specialty donuts and cold products, leading to customer disappointment.

Quality of Donuts

Inconsistent quality reported; while some customers enjoyed fresh and hot donuts, others received stale or poorly made items.

Cleanliness

Positive remarks about the cleanliness of the location, with some customers noting a clean environment.

Overall Experience

Customers expressed a mix of satisfaction and frustration, with some enjoying their visits while others vowed not to return due to service and product issues.
  • BL
    Brandi Lanham
    2 days ago
    1.0
    Terrible employees. Rude and disrespectful
  • CP
    Cammi Pierce
    6 days ago
    1.0
    A miserable—MISERABLE—grown woman was completely disgusting and disrespectful because she couldn’t tell the difference between 2 and 4. My partner and I had just gotten over the flu and wanted a nice, sweet treat, but her initial responses to us were completely distasteful. I have literally never written a review in my life. So thank you to the woman who ruined my night with her horrible attitude. I can’t rate the food because I was not able to receive it. I hope this young lady, the lady working the window @5:30 I night, reads this and the owners because I promise this is not someone you should want on your Krispy Kream team.
  • LM
    Lisa Marie
    Jan 5, 2026
    5.0
    Drive thru quick and easy... get fresh-baked donuts in a jiffy!
  • KT
    Katie Tulod
    Dec 21, 2025
    1.0
    Ordered the Snoopy donuts 24 hours in advance for my 2nd graders holiday party. The delivery was awesome, however, the product was not.
  • JJ
    Jackson Jennings
    Dec 2, 2025
    5.0
    i went here the other night and got 2 dozen classics and they had a deal for buy a dozen get one for a dollar, but when i got up to the window my phone number wouldn't work for the deal. so i decided to cancel the 2nd dozen but a nice young man named Jordan covered it for me. he was extremely polite and respectful, and it was really cool of him to do that for me

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme in Portsmouth?

Krispy Kreme Portsmouth is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.

When can I get delivery service from Krispy Kreme Portsmouth?

Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.