Krispy Kreme

4.4
806 reviews

About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Portsmouth.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4028 Victory Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

4.4
806 reviews
5 stars
558
4 stars
113
3 stars
54
2 stars
26
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service, with employees being described as rude or unprofessional.

Product Availability

Customers frequently reported that seasonal and specialty donuts were often out of stock, leading to disappointment.

Quality of Donuts

Several reviews mentioned that the donuts were not fresh, with some describing them as cold or stale.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and delicious donuts when fresh.

Cleanliness

Some customers praised the cleanliness of the location, particularly the restrooms.
  • JJ
    Jeffrey
    Nov 4, 2025
    5.0
    Fast and friendly service got out quick Where is hot food
  • KA
    Katrina Adams
    Oct 12, 2025
    2.0
    We were there 10/11 @6pm or so. The girl working the register was not polite or professional but rather short on words. She was young so hopefully with time she learns better customer service.
  • SL
    Scott Lightfoot
    Sep 27, 2025
    1.0
    Absolutely ridiculous and lazy. Every time there are special/seasonal donuts that are supposed to be for sale this location is “out”. All times of day, every single time. Just plain lazy and frankly unacceptable. If you’re looking for the seasonal donuts, go to any other location.
  • IZ
    IT3 Z
    Sep 21, 2025
    2.0
    Went in and a girl behind the counter was walking back and forth with clip board doing work. I looked at the donuts to see what kind and went to where she was where you pay and she didnt say a word and went ba ck to where they serve the fresh donuts. I went there and she moved again without saying anything so I said can I place an order and she said Im waiting on you. She didnt speak and kept leaving everytime I went in front of her to order so how was she waiting on me. I asked for a dozen and with a low key nasty attitude she said what kind. Not what she said but how said it. I said never mind and walked out. The donuts looked fresh and good but I didnt want to give my money for that service. Yes we are the same color. Nothing racial
  • DC
    Deonte Cary
    Aug 20, 2025
    1.0
    This location legit never has any of the specialty doughnuts. Do you all not make enough or something? It's every single time. No lemon glaze, chocolate, pumpkin, or strawberry glaze when they're on special. Why?? You're not even busy like the other locations. It's weird.

Frequently Asked Questions About Krispy Kreme

What are the regular store hours for Krispy Kreme in Portsmouth?

Krispy Kreme Portsmouth is open Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday from 6:00 AM to 11:00 PM.

When can I get delivery service from Krispy Kreme Portsmouth?

Delivery is available Monday to Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday from 6:15 AM to 10:45 PM.