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Brand Certified

Krispy Kreme

4.3
(826 reviews)

Business Details

4028 Victory Blvd, Portsmouth, VA
23701, United States
(757) 465-5604
https://site.krispykreme.com/va/portsmouth/4028-victory-blvd

About

Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Portsmouth.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
4028 Victory Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

4.3
826 reviews
5 stars
566
4 stars
117
3 stars
55
2 stars
27
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Product Availability

Frequent complaints about the lack of available flavors, especially seasonal options, and stale donuts.

Quality of Food

Mixed reviews on the freshness and quality of donuts, with some customers receiving cold or stale products.

Positive Experiences

Some customers praised friendly service and enjoyed fresh donuts when available.
  • JM
    Jason McClain
    Feb 23, 2026
    1.0
    Me and a friend went in to get doughnuts of course and had questions simple questions. But the two ladies that were working had attitudes that shouldn't have gotten our money or time. Felt rushed to get out and we were the only customers in line. We should have gone to another establishment.
  • LL
    leah
    Feb 16, 2026
    1.0
    Didn't even get food because the worker was so rude through the drive through. It was 7pm and they only had glazed even though it closes at 10, and the attitude from the worker was so insane that I drove off.
  • MR
    Mary Catherine Rush
    Feb 11, 2026
    5.0
    The staff were so friendly and helpful, and they made several boxes of fresh, beautiful assorted donuts on very short notice
  • JB
    Jameeka Booker
    Feb 10, 2026
    2.0
    Most times I order online and go through the drive thru. When I get home, I realize my order isn't correct most times. They just throw something in the box and never say anything. This time I walked in and checked before I left. For the first time, it was correct. I don't want to even get into presentation but for the extra charge, it should be taken seriously.
  • JC
    Jennifer Caraco
    Feb 2, 2026
    1.0
    I placed a online order for two dozen Mae my own and when I arrived they didn’t have glazed doughnuts like seriously this is what they are known for and then I had to pick several for both boxes and then I get home and the are stale as I don’t know what. I drive up there on the icy roads to get them and trying to call to complain Jo answer nor no way to get fresh replaced doughnuts. This is such a huge disappointment especially stale and no glaze

Brand Certified Facts from Krispy Kreme

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Certified March 01, 2026Yext Knowledge Graph
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