Dunkin'

4.1
532 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portsmouth, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4701 George Washington Hwy, Portsmouth, VA
23702, United States

Hours

Reviews

4.1
532 reviews
5 stars
299
4 stars
112
3 stars
53
2 stars
20
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly and welcoming, with many customers appreciating their positive interactions.

Order Accuracy

There are multiple reports of incorrect orders and issues with staff not listening to customer requests, leading to dissatisfaction.

Cleanliness and Atmosphere

The location is generally noted for being clean and pleasant, contributing to a positive dining experience.

Product Quality

While many customers enjoy the coffee and donuts, there are complaints about stale products and inconsistent quality.

Operational Issues

Customers express frustration with limited hours, drive-thru only service, and slow service during busy times.
  • KC
    Karen Cavallaro
    Oct 10, 2025
    5.0
    Love Dunkin
  • BF
    beverly flury
    Oct 9, 2025
    1.0
    The black lady that was at the cashier was so rude.
  • JS
    Jenna Sawders
    Oct 1, 2025
    5.0
    Pleasant clean and they give me caffeine
  • CC
    Can Can
    Sep 28, 2025
    1.0
    I suggest the employees pay more attention to their work instead of chatting around.
  • MR
    Mya Riddick
    Sep 27, 2025
    5.0
    As a first-year teacher, my mornings can be a little hectic, but stopping at Dunkin’ 3–4 times a week for my daily matcha has become part of my routine—and it’s all thanks to the wonderful team here. Every single one of the ladies is so kind, but I have to give a special shout-out to Asaa at the window. The moment I hear her voice, I can’t help but smile. She always greets me with warmth, tells me to drive safe, and wishes me a wonderful day—and that small gesture means more than she probably knows. Thank you, Asaa, for being my first positive interaction every morning. You truly make my day brighter, and I appreciate you more than words can say! 💚

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Portsmouth, VA?

Dunkin' in Portsmouth, VA is open daily from 5:00 AM to 7:00 PM.

Where is this Dunkin' location situated?

This Dunkin' is located at 4701 George Washington Hwy, Portsmouth, VA 23702.