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Dunkin' Zero
Brand Certified

Dunkin'

4.1
(533 reviews)

Business Details

(757) 558-3073
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portsmouth, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4701 George Washington Hwy, Portsmouth, VA
23702, United States

Hours

Reviews

4.1
533 reviews
5 stars
299
4 stars
112
3 stars
54
2 stars
20
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, although some reported instances of rudeness from specific employees.

Order Accuracy

There were multiple complaints about incorrect orders and issues with staff not listening to requests, leading to dissatisfaction.

Cleanliness and Atmosphere

The location is generally described as clean and pleasant, contributing positively to the customer experience.

Product Quality

While many enjoyed the food and drinks, there were complaints about stale items and inconsistent quality.

Operational Issues

Customers expressed frustration with limited hours, drive-thru only service, and slow service during busy times.
  • CB
    charles burch
    Feb 12, 2026
    5.0
    My order is always ready when I get there some mornings they see me pull in and they meet me at the door with my order great crew
  • YG
    Yes, THAT guy
    Feb 10, 2026
    3.0
    Food is about what I would expect from Dunkin. No complaints about the drinks, donuts, or sandwiches. Most of the staff seems friendly and helpful... one time I came it it was a bit loud behind the counter though. I don't want to say exactly what it is that they were doing since I was one of only a small amount of people in there when it happened and I'd like to be able to keep picking food up there without retaliation, lol, but it was a little uncomfortable. As I mentioned, though, most people I've had to interact with have been really nice. It wasn't super dirty or anything in the building. I don't really like being in there too long, though. Probably because I don't wanna hear gossip when I'm just picking up breakfast. It is in a bit of an annoying location as far as car travel. Easy to get in, hard to turn left onto the main road from, but this isn't a problem with the store. Just for your information.
  • DM
    Diana Mack
    Feb 4, 2026
    5.0
    A great place to get breakouts pastries and drinks. Quick service and food is always fresh and hot.
  • KC
    Karen Cavallaro
    Oct 10, 2025
    5.0
    Love Dunkin
  • BF
    beverly flury
    Oct 9, 2025
    1.0
    The black lady that was at the cashier was so rude.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Portsmouth, VA?

Dunkin' in Portsmouth, VA is open daily from 5:00 AM to 7:00 PM.

Where is this Dunkin' location situated?

This Dunkin' is located at 4701 George Washington Hwy, Portsmouth, VA 23702.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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