Dunkin'

3.7
385 reviews
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Business Details

3014 Turnpike Rd, Portsmouth, VA
23707, United States
(757) 392-3936
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portsmouth, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3014 Turnpike Rd, Portsmouth, VA
23707, United States

Hours

Reviews

3.7
385 reviews
5 stars
187
4 stars
61
3 stars
41
2 stars
16
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful, particularly during busy hours.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Availability

Customers frequently noted that the location often runs out of popular items, including donuts and menu items, leading to disappointment.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and issues with the lobby being closed, forcing customers to use the drive-thru.

Mixed Experiences

While some customers praised the coffee and service, many others expressed frustration with the inconsistency in quality and service.
  • GS
    Gary S.
    Jan 4, 2026
    2.0
    I've been here twice and both times my order was wrong. Both times I ordered a bacon, egg, and cheese bagel, it was ring up correctly, but I got a croissant that was over toasted and a hug mess to deal with. Not worth a third visit. Skip this DD and go to someplace else
  • JJ
    Jennifer Jones-Edwards
    Jan 2, 2026
    5.0
    Great service.
  • KG
    Kewaun G
    Nov 19, 2025
    1.0
    Came here at 6am to pickup an mobile order. When I arrived at the store, I proceeded to try and walk up however both doors was locked and two different employees were just staring at me..I tried to signal twice if I needed to go around the drive thru which nobody replied just kept staring. Horrible service for 6 freaking Am
  • JM
    Jose Mallorquin.
    Oct 29, 2025
    3.0
    Cerrado el local y solo pr auto service
  • EE
    Elle
    Oct 3, 2025
    5.0
    Lemonade is the best
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Portsmouth, VA?

Dunkin' in Portsmouth, VA is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.