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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(388 reviews)

Business Details

3014 Turnpike Rd, Portsmouth, VA
23707, United States
(757) 392-3936
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portsmouth, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3014 Turnpike Rd, Portsmouth, VA
23707, United States

Hours

Reviews

3.7
388 reviews
5 stars
188
4 stars
62
3 stars
41
2 stars
16
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor attitudes and lack of professionalism.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong items and missing items, leading to customer frustration.

Availability Issues

Customers frequently noted that items on the menu were unavailable, including popular donuts and drinks, which contributed to dissatisfaction.

Mixed Experiences

While some customers praised the friendly service and good coffee, many others expressed disappointment with their experiences, indicating a lack of consistency.
  • TD
    Thomas Diaz
    Feb 4, 2026
    1.0
    They leave the store empty , and when u order something in the app they got the product but they telling u got cancelled, I don’t know what they planning with this but is terrible service
  • BR
    Brittany “Rally”
    Jan 25, 2026
    5.0
    Praise & appreciation for the person working the drive through window on Friday (01.23.26) @ 8am. I was on my way to see my grandmother & the person that took care of my order was a blessing. Kind, helpful & by far the reason to go back to this location. Quite honestly - until Friday's redeeming experience … I’ve been avoiding this location bc of previous poor service, poor attitude from other employees & lack of proper supplies.
  • GS
    Gary S.
    Jan 4, 2026
    2.0
    I've been here twice and both times my order was wrong. Both times I ordered a bacon, egg, and cheese bagel, it was ring up correctly, but I got a croissant that was over toasted and a hug mess to deal with. Not worth a third visit. Skip this DD and go to someplace else
  • JJ
    Jennifer Jones-Edwards
    Jan 2, 2026
    5.0
    Great service.
  • LN
    Lorraine Nicolino
    Nov 25, 2025
    5.0
    Great staff. They make my mornings livable

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Portsmouth, VA?

Dunkin' in Portsmouth, VA is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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