Business Details
About
Mexican Restaurant
Chipotle Portsmouth Frederick Blvd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.6
330 reviews
5 stars
141
4 stars
60
3 stars
43
2 stars
25
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with many reports of rude or indifferent staff, while some praised friendly and professional service.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh and delicious meals, while others reported bland flavors and poorly prepared items.
Portion Sizes
Numerous complaints about inconsistent portion sizes, with many customers feeling shortchanged on their orders.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty dining areas and unsanitary conditions.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer frustration.
- ATAshanti TomlinsonJan 5, 20263.0I had placed in order for my husband and I and when I received it I noticed that the co workers did not placed certain food items on the bowl. I feel like they were pretty quite stingy with the amount of portions was given in the bowl and I paid nearly $20 for it just to receive a half bowl instead of a full. Highly disappointed.
- ABAlvin BrathwaiteDec 14, 20254.0Service was amazing and the food was delicious.
- KJKylie JumonvilleDec 11, 20253.0My partner and I went when the weather was a bit yucky for a quick bite to eat. Most of the staff seemed a little tired and edging on unfriendly. My partner ordered his food and was rushed through the line, as I began to order, another employee yelled to me across the store to ask a question, which interrupted me speaking to the other employee, instead of allowing me to finish ordering and get to the cashier. She seemed on edge and eager to leave, which was confirmed when she tossed my burrito bowl into the bag which caused her to drop the bag on to the counter. The whole thing seemed very unnecessary as there was no true need to rush, we were the only ones in the store until the end. However, the disappointing service aside, the food was well made, and they were generous with the queso this time. There was also an employee who was cooking on the grill who seemed to be having a good time and was doing a little dance, which did help the vibe seem a bit more lighthearted.
- DPDigna PatelDec 11, 20251.0I just bought 2 veggies bown..I eat that time i see chiken stuff.inside I see it's very dirty
- JGJoyce GoodmanDec 5, 20255.0Fresh always .Fresh And Hot Off Da Grill.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Portsmouth Frederick Blvd serve?
Chipotle offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 1805 Frederick Blvd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Portsmouth?
Chipotle is located at 1805 Frederick Blvd, Lot A, Portsmouth City, VA 23707.
Can I order Chipotle food online for this location?
Yes, you can order online via their website at https://order.chipotle.com/ or use the Chipotle mobile app linked to this location.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms that prioritize humane and sustainable practices using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is there a way to earn rewards and get exclusive offers at this Chipotle location?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
Which nearby restaurants can I visit in the area around Chipotle?
Nearby restaurants include Taco Bell, Wendy's, Little Caesars Pizza, Philly Cheesesteak Cafe, and another nearby Starbucks for coffee or snacks.
Are there convenient coffee shops near Chipotle Portsmouth Frederick Blvd?
Yes, there are two Starbucks locations nearby, perfect for grabbing coffee or a smoothie before or after your meal at Chipotle.
Where can I find postal or courier services near Chipotle for shipping needs?
The UPS Access Point location is nearby, providing courier and delivery services close to Chipotle.
What other retail options are available near Chipotle in Portsmouth?
Nearby retail includes Virginia ABC for beverages, Ports Tobacco and Vape, CVS Pharmacy for health and beauty needs, Cox Store for electronics, and Cricket Wireless for mobile phone accessories.