Bojangles

3.8
1366 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3927 Victory Blvd, Portsmouth, VA
23701, United States

Hours

Reviews

3.8
1,366 reviews
5 stars
617
4 stars
317
3 stars
177
2 stars
97
1 star
158

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot and fresh, but there were complaints about inconsistencies in food quality, such as overcooked or undercooked items.

Customer Service

While many reviews praised the friendly and helpful staff, there were several reports of poor service, including long wait times and incorrect orders.

Cleanliness

Most customers found the location clean and well-maintained, although some noted issues with cleanliness during busy times.

Operational Issues

Several customers expressed frustration with the restaurant's inconsistent opening hours and drive-thru only service, particularly during peak times.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • SR
    sarai ricari
    Nov 12, 2025
    5.0
    good customer service from Deondre
  • SE
    Sky Estrada
    Nov 6, 2025
    5.0
    They were able to deal with 10 of us coming in to order. We got our food very quickly, still hot and delicious. Awesome!
  • SJ
    Shamonica Johnson
    Nov 4, 2025
    5.0
    Food was hot and fresh and everything was in the bag really grateful for Deandre’s great summer as well as the cashier on back cash
  • AB
    Asiah Brooks
    Oct 31, 2025
    1.0
    This bojangles opens at 5:30am, but never takes orders until 5:33am-5:35am. Also online orders don’t start until an hour and thirty minutes after opening at 7:00am, so customers are unable to use halloween codes for discounts for breakfast before work. I asked could they open it and they said they have no control over online ordering. Very disappointing!
  • KH
    KEANA HUGHES
    Oct 26, 2025
    5.0
    I received excellent customer service through drive through this morning after leaving Sunday service. Also, it meant a lot for receive 10% for military and federal employees especially during this furlough!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are Bojangles' operating hours?

Bojangles is open daily from 5:30 AM to 11:59 PM.