Arby's

3.7
927 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4900 George Washington Hwy, Portsmouth, VA
23702, United States

Hours

Reviews

3.7
927 reviews
5 stars
358
4 stars
223
3 stars
163
2 stars
61
1 star
122

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness and Environment

Several customers noted that the restaurant was not clean and had a poorly maintained atmosphere.

Management Concerns

Feedback indicated issues with management, including rudeness and lack of effective oversight, contributing to overall poor experiences.
  • SB
    Sarah Bowdoin
    Dec 13, 2025
    1.0
    Super cold and we did not even eat in there.
  • CH
    Cecelia Hall
    Dec 11, 2025
    5.0
    I ordered the Reuben and curly fries and sat down to eat..the food was pretty tasty
  • VA
    Valeria Adams
    Dec 10, 2025
    1.0
    I don’t know who the store manager is but you really need to get your restaurant together why are you allowing your employees to serve old food. The steak bites and chicken tenders were so dry smh they had to have been sitting for at least an hour. Food is too expensive for yall to be serving cold and old food. $41 down the drain cause who is about to argue with a fast food worker they obviously don’t care.
  • DS
    Dominique Smith
    Nov 7, 2025
    1.0
    They move so slow it’s ridiculous.
  • VD
    Vivian Davila
    Sep 9, 2025
    2.0
    Not sure if hours on here reflect hours at the store, but it says this location is open until midnight, we just went at 1038, and it’s closed.