Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported poor service and long wait times.
Cleanliness
Many customers noted that the store is generally clean, including the bathrooms, although some mentioned issues with cleanliness in certain areas.
Product Availability
Customers expressed concerns about stock levels, with some reporting that popular items were frequently out of stock, especially meats.
Pricing
Prices are perceived as fair by many, with some customers appreciating the savings from sales and loyalty programs, while others noted higher prices compared to competitors.
Store Experience
Overall, the shopping experience is described as convenient and pleasant, with good parking and a decent selection of products.
KC
Karen Cavallaro
Oct 10, 2025
5.0
One of my go to's. Love the Shop and Earn savings.
RH
Rosalyn Harmon
Oct 4, 2025
5.0
Always great to go there mangers are excellent at the one on Victory Blvd l go there a lot great deals always l love the store
GM
Gail Morton
Sep 13, 2025
5.0
I wanted to purchase a couple of strawberry tart cakes for for a cookout. The store opened at 7am. I got to the store around 7:20 am and there weren't any available. I spoke with a lady and let her know what I needed 3 strawberry tart cakes. She was awesome. She was polite, professional and caring. She went to the back and the next thing I knew, she had prepared the cakes and was bringing them to me. Unfortunately, I didn't get her number, but I called her the cake lady. Excellent customer service and experience. The cakes were delicious.
SH
She Ham
Aug 15, 2017
2.0
This store has gone downhill. It is not clean, poor employees not knowing anything from where the items are located to being rude. Do not buy their brands they are poor quality.
What are the operating hours of Food Lion at Williams Court I Shopping Center?
Food Lion is open daily from 7:00 AM to 10:00 PM.
Where is Food Lion located in Portsmouth?
It is located at 2012 Victory Blvd., Williams Court I Shopping Center, Portsmouth, VA 23702.
Does Food Lion offer a rewards program?
Yes, Food Lion has a Shop & Earn Rewards Program to help you start saving today.
Is Food Lion accessible for individuals using wheelchairs?
Yes, Food Lion has wheelchair accessible entrances and parking available.
What payment methods does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and does not require cash only; paychecks are also accepted.
Can I find organic and prepared foods at Food Lion?
Yes, Food Lion sells organic products as well as prepared foods.
Are there public restrooms available at Food Lion?
Yes, Food Lion has public restrooms available for customers.
What nearby places can I visit while shopping at Food Lion on Victory Blvd?
Nearby locations include Blue Rhino Propane Exchange for propane needs, LibertyX Bitcoin ATM for cryptocurrency transactions, and Victory Home Thrift for antique shopping.
Where can I find dining options near Food Lion at Williams Court I Shopping Center?
You can visit nearby restaurants such as Little Caesars Pizza, Subway, China Moon Chinese Restaurant, Arby's, Waffle House, and Scoreboards Restaurant and Lounge for diverse dining options.
What other retail stores are close to Food Lion in Portsmouth?
Nearby retail options include Beauty World for hair supplies, It's Fashion for women's clothing, Buddy's Home Furnishings, Dollar Tree, Family Dollar, and Boost Mobile for telecommunications needs.