Wendy's

3.5
387 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
454 Wythe Creek Rd., Poquoson, VA
23662, United States

Hours

Reviews

3.5
387 reviews
5 stars
146
4 stars
75
3 stars
70
2 stars
28
1 star
68

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Staff behavior varied widely, with some reviews highlighting rude service and others praising friendly interactions.

Food Quality

Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and drink stations.

Management Issues

Customers expressed concerns about poor management and lack of accountability for service failures.
  • WX
    Willow X
    Oct 23, 2025
    1.0
    Never answered the speaker. No one in line or inside to distract the worker. Y'all were open. 🙄
  • AY
    Amy Young
    Aug 19, 2025
    5.0
    We ordered a regular hamburger meal, and the bottom bun was so stale, I probably could have used it as a weapon. My husband got a chicken sandwich meal and a side of spicy nuggets, got home and his nuggets were regular and he was missing his fries. We tried to call them and no one answered the phone. Terrible experience.
  • JS
    james smiechowski
    Aug 12, 2025
    1.0
    I asked for a Number 1 double no cheese for $7.64 And an ice water of which they wanted almost $4 for a glass of ice water...for a total of $11.05...only that location charges for water...
  • MO
    Mo Ozz
    Aug 10, 2025
    1.0
    2nd time, I won't let it happen again. Check your bag, open all your sandwiches because they WILL give you the wrong order. That's your only guarantee here. How much closer are we to having robots work there? I'd pay more to be able to trust they give me what I ask for.
  • LC
    Leslie Carstens
    Aug 8, 2025
    1.0
    Extremely rude staff.

Frequently Asked Questions About Wendy's

Is Little Florida Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.