Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
529 reviews
5 stars
145
4 stars
112
3 stars
96
2 stars
56
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or stale food and incorrect orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and floors.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often described as dismissive or rude.
- MGmichael goss4 days ago3.0I have stopped at this Mcdonald's multiple times when visiting Poquoson most recently today (a Thursday) for lunch. Nothing strong positive or negative to report it is what I expect from a Mcdonald's. The employee I engaged with was respectful and called me sir which you don't always get in customer service. The location is a prime spot in town and there was enough parking. Not too crowded during a slightly early lunch time. Food was as expected minus one sauce packet that was forgotten. Not huge inside and single person bathrooms so if it was crowded I could see it not as pleasant here as my experience.
- KWKatie Walker6 days ago1.0worst mcdonalds ever, the boss sets her employees up for failure
- STSammy TurbevilleSep 26, 20255.0I drive past two other fast food places of the same name to get here. It’s the only McDonald’s in the area that I like to go.
- LMLisa MackSep 26, 20255.0Angelo really was very kind! You don’t get that often anymore thanks!
- EAERNESTO ALVAREZSep 12, 20251.0I went yesterday and waited more than 10 minutes, and no one attended to me so I could place my order. One star for the service because I can't give it a quarter star.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 431 Wythe Creek Rd, Poquoson, VA?
McDonald's at 431 Wythe Creek Rd is open from 6:00 AM to 11:00 PM Monday through Thursday, Sunday; and until midnight on Friday and Saturday.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 6:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.
Does McDonald's offer delivery and pickup services?
Yes, McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery?
You can order McDonald's delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the full menu for McDonald's at Wythe Creek Rd?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html?cid=RF:YXT_LS:SI::MGBM.
Does this McDonald's have special rewards or loyalty programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
What nearby places can I visit along with McDonald's for convenience services?
Nearby you can find Western Union for money transfers, Wells Fargo Bank for banking needs, and pharmacies like Rite Aid and CVS Pharmacy for health and convenience supplies.
Are there other fast food or dining options close to McDonald's on Wythe Creek Rd?
Yes, nearby dining options include Wendy's, Taco Bell, Pizza Hut, KFC, Hong Kong Chinese Restaurant, Subway, Bean's Ice Cream, and another McDonald's location.
What nearby amenities might be useful for customers visiting McDonald's?
Customers can access ATMs like BB&T ATM and Wells Fargo ATM, propane supply at Blue Rhino Propane Exchange, groceries at Food Lion and Sentry Metro Market, as well as beauty and hair services at Hair Cuttery and PN Nails Spa.