Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
989 reviews
5 stars
291
4 stars
180
3 stars
170
2 stars
111
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and unprofessional behavior.
Food Quality
Numerous customers reported issues with food quality, including cold, poorly prepared meals and missing items from orders.
Slow Service
Many reviews mention excessively long wait times, both in the drive-thru and inside the restaurant, contributing to a frustrating experience.
Management Issues
Several customers expressed concerns about poor management and lack of oversight, leading to operational problems and a negative dining experience.
- SWSarah WalkerJan 4, 20261.0Yes I just came to that store about an hour ago and they are close the whole store who is their manager and I can't get any food
- CRChase RobertsonDec 14, 20255.0The young man named Christian with dreads is definitely a breath of fresh air when it comes to fast food employees. He was polite, helpful, and well spoken. Christian is an example of a manager-in-the-making. I know my order will be prioritized and correct when I see him behind the counter!
- NGNator GreenNov 11, 20255.0Dinning area opens at 9:00 even though the drive in opens before then. Overall 5 out of 5 stars.
- MHMittie HarperNov 7, 20255.0Delicious
- KJKing JamesNov 7, 20252.0Customer service is trash sometimes here. And it's best to go inside during the heavy rain because there is no covering at the drive thru window.
Frequently Asked Questions About Wendy's
Is Crater Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the Crater Rd Wendy's drive-thru?
The drive-thru at the Crater Rd Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does the Crater Rd Wendy's offer breakfast?
Yes, this Wendy's location serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides.
Is delivery available from the Crater Rd Wendy's?
Delivery is available where offered; you can check availability and order through the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Crater Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I provide feedback or contact the Crater Rd Wendy's location?
You can contact the location directly at (804) 324-4972, or reach the Customer Care team via their contact page, live chat, or by phone at 888-624-8140. There's also a customer satisfaction survey online.
Can I use the Wendy's mobile app to order from the Crater Rd location?
Yes, you can order through the Wendy's mobile app or their website, both of which provide menu, pricing, and online ordering for this location.
Does Wendy's Crater Rd offer dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
What notable places are near Wendy's on S Crater Road?
Nearby places include The Place sandwich shop, Maria's Tienda y Taqueria grocery and restaurant, Hardee's fast food restaurant, and 7-Eleven convenience store and gas station.
How can nearby places like The Place or Maria's Tienda y Taqueria complement my visit to Wendy's?
After enjoying a meal at Wendy's, you can visit The Place for sandwiches or Maria's Tienda y Taqueria for grocery needs and authentic eats, expanding your dining and shopping options in the area.
Are there any nearby automotive services close to Wendy's on Crater Rd?
Yes, Mabon Motors, offering automotive repair and car sales, is near Wendy's for customers needing vehicle services before or after dining.