Brand Certified
Wendy's
3.2(996 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1859 S Crater Road, Petersburg, VA
23805, United States
Certified by Wendy's • Mar 01, 2026
(804) 324-4972
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/va/petersburg/1859-s-crater-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Petersburg, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Petersburg, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.2
996 reviews
5 stars
294
4 stars
180
3 stars
171
2 stars
111
1 star
240
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or not fresh, contributing to a negative dining experience.
Slow Service
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.
Management Issues
There were multiple mentions of poor management and lack of staff training, which affected overall service quality.
- KJK Johnae5 days ago1.0Workers have ZERO customer service skills. They do not greet you, sometimes aren’t stocked on sauces, and have nasty attitudes.
- CWCooper WalkerFeb 7, 20261.0Only person in line No one in the restaurant Absolute trash customer service Took my order, repeated my order back to me, can’t even get it right I hope they’re not making $15 an hour GO AUTOMATED! Get rid of the bad employees
- SGSummer GriffinJan 21, 20261.0I went their around 12:14 am and they hid behind the counter when I was trying to ask if they were still open through the speak and nobody responded. so I drove around to see if any one was their and it was 2 people hiding behind the counter and 1 person was standing up laughing O really couldn’t believe my eyes!! Just throw the whole staff away
- SWSarah WalkerJan 4, 20261.0Yes I just came to that store about an hour ago and they are close the whole store who is their manager and I can't get any food
- CRChase RobertsonDec 14, 20255.0The young man named Christian with dreads is definitely a breath of fresh air when it comes to fast food employees. He was polite, helpful, and well spoken. Christian is an example of a manager-in-the-making. I know my order will be prioritized and correct when I see him behind the counter!
Frequently Asked Questions About Wendy's
What are the opening hours for the Crater Rd Wendy's drive-thru?
The drive-thru at the Crater Rd Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does the Crater Rd Wendy's offer breakfast?
Yes, this Wendy's location serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides.
Is delivery available from the Crater Rd Wendy's?
Delivery is available where offered; you can check availability and order through the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Crater Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I provide feedback or contact the Crater Rd Wendy's location?
You can contact the location directly at (804) 324-4972, or reach the Customer Care team via their contact page, live chat, or by phone at 888-624-8140. There's also a customer satisfaction survey online.
Can I use the Wendy's mobile app to order from the Crater Rd location?
Yes, you can order through the Wendy's mobile app or their website, both of which provide menu, pricing, and online ordering for this location.
Does Wendy's Crater Rd offer dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
What notable places are near Wendy's on S Crater Road?
Nearby places include The Place sandwich shop, Maria's Tienda y Taqueria grocery and restaurant, Hardee's fast food restaurant, and 7-Eleven convenience store and gas station.
How can nearby places like The Place or Maria's Tienda y Taqueria complement my visit to Wendy's?
After enjoying a meal at Wendy's, you can visit The Place for sandwiches or Maria's Tienda y Taqueria for grocery needs and authentic eats, expanding your dining and shopping options in the area.
Are there any nearby automotive services close to Wendy's on Crater Rd?
Yes, Mabon Motors, offering automotive repair and car sales, is near Wendy's for customers needing vehicle services before or after dining.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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