Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
100 reviews
5 stars
33
4 stars
18
3 stars
7
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and lacking basic courtesy.
Food Quality
Many customers reported receiving cold, poorly prepared, or old food, with several instances of incorrect orders.
Slow Service
A significant number of reviews mentioned long wait times, both in the drive-thru and inside the restaurant, often leading to frustration.
Inconsistent Availability
Customers frequently noted that menu items were unavailable, and there were issues with payment methods, including cash-only policies.
Cleanliness Issues
Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and unkempt food preparation areas.
- NGNator GreenNov 11, 20255.0Dinning area opens at 9:00 even though the drive in opens before then. Overall 5 out of 5 stars.
- MHMittie HarperNov 7, 20255.0Delicious
- KJKing JamesNov 7, 20252.0Customer service is trash sometimes here. And it's best to go inside during the heavy rain because there is no covering at the drive thru window.
- SGS S GloverOct 24, 20251.0Horrible customer service! The young lady said it was too much to cancel out my order of 3 fries and 3 nuggets to make them combos. The manager laughed… Very unprofessional and ignorant.
- TLTiffany LorenOct 21, 20251.0Absolutely the worst service I have ever had!!!!! I would definitely rate this location a zero!
Frequently Asked Questions About Wendy's
Is Crater Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Petersburg, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Petersburg, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (804) 324-4972.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Crater Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Petersburg, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Crater Rd Wendy's drive-thru?
The drive-thru at the Crater Rd Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does the Crater Rd Wendy's offer breakfast?
Yes, this Wendy's location serves breakfast with a selection of breakfast combos, sandwiches, coffee, and sides.
Is delivery available from the Crater Rd Wendy's?
Delivery is available where offered; you can check availability and order through the Wendy's app or order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on Crater Rd?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I provide feedback or contact the Crater Rd Wendy's location?
You can contact the location directly at (804) 324-4972, or reach the Customer Care team via their contact page, live chat, or by phone at 888-624-8140. There's also a customer satisfaction survey online.
Can I use the Wendy's mobile app to order from the Crater Rd location?
Yes, you can order through the Wendy's mobile app or their website, both of which provide menu, pricing, and online ordering for this location.
Does Wendy's Crater Rd offer dine-in and drive-thru services?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery where available.
What notable places are near Wendy's on S Crater Road?
Nearby places include The Place sandwich shop, Maria's Tienda y Taqueria grocery and restaurant, Hardee's fast food restaurant, and 7-Eleven convenience store and gas station.
How can nearby places like The Place or Maria's Tienda y Taqueria complement my visit to Wendy's?
After enjoying a meal at Wendy's, you can visit The Place for sandwiches or Maria's Tienda y Taqueria for grocery needs and authentic eats, expanding your dining and shopping options in the area.
Are there any nearby automotive services close to Wendy's on Crater Rd?
Yes, Mabon Motors, offering automotive repair and car sales, is near Wendy's for customers needing vehicle services before or after dining.