Taco Bell

3.7
992 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 3294 S. Crater Road in Petersburg. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3294 S. Crater Road, Petersburg, VA
23805, United States

Hours

Reviews

3.7
992 reviews
5 stars
420
4 stars
210
3 stars
159
2 stars
60
1 star
143

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and poorly made food.

Service Issues

Numerous reviews highlighted rude or indifferent service, long wait times, and incorrect order fulfillment.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and sticky tables.

Staff Performance

Staff performance varied significantly, with some employees praised for their friendliness while others were criticized for being unprofessional.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • DA
    David Amatulli
    4 days ago
    3.0
    It's a taco bell.
  • NN
    Nori Nugget
    5 days ago
    1.0
    Man I always dread when my order is wrong.... Fast food is WAAAY to expensive now a days to not get what you paid for. Each time I ask for my order to be made right (and I'm always VERY nice because I know mistakes happen and fast food workers do not get paid a living wage). Man if looks could kill... this is the third time I have asked for my order to be made right only to be given the death stare by workers at the window. I have for the most part just sucked it up when they get my order wrong, but if it's really messed up that's when I asked for it to be remade. Again I'm always very kind and polite only to be treated like absolute garbage from the workers at this location. I'm definitely not going to be coming to this location again, so will be eating at taco bell 95% less. I tried to be understanding for so long, but the way I was treated today was my breaking point. I have worked in fast food and I know it sucks a lot, but I've never treated anyone like that, let alone a customer that was being kind about a mistake I made....
  • SL
    Stacy Litchford
    Dec 7, 2025
    3.0
    I have been to a lot of Taco Bells in my life, but I have never had tacos that were freezing to the touch because there was frozen lettuce in them. I don't know how the staff didn't notice that, unless they just don't care, which is also worrisome. If not for the meat, my hard tacos would have been 100% freezing cold. It's ridiculous. My husband had a soft taco, so having the lettuce folded in with everything else made everything cold. I was at least able to remove the lettuce from mine and you could see the ice glistening. I do not recommend going to this location. The reason for 3 stars is because they had clean bathrooms and I was greeted. Whoever owns or manages this location- it was the staff working on 12/7/25 @ 1:30-2pm. If not for grabbing food to go as we were on a long trip, we would have taken it back.
  • MD
    Mel Dray
    Nov 1, 2025
    4.0
    This is a flagship, very textbook taco bell. They always have everything on the menu and service us usually good.
  • MZ
    Marco Zorn
    Oct 28, 2025
    1.0
    Unprofessionell und unfreundlich! Lieber woanders hin!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on S. Crater Road in Petersburg?

The drive-through at Taco Bell on 3294 S. Crater Road in Petersburg is open daily from 9:00 AM to 1:00 AM.

Where is the Taco Bell located in Petersburg, VA?

Taco Bell is located at 3294 S. Crater Road in Petersburg, Virginia, 23805.