Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,200 reviews
5 stars
452
4 stars
241
3 stars
197
2 stars
102
1 star
208
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, leading to frustration.
Food Quality
There were mixed reviews on food quality, with some customers receiving fresh and hot meals while others complained about cold or old food.
Staff Performance
Staff performance was inconsistent, with some customers praising friendly service while others noted rudeness and lack of training.
Cleanliness
Several reviews mentioned cleanliness issues both inside and outside the restaurant.
- SSSharon StreatDec 23, 20254.0I love McDonalds, I only go if I have extra time. The wait time is horrible. I don't care what you order, it's ridiculous. This is the one on Crater Rd in Petersburg,VA. They just put in double drive thru but it did not help with the wait time. They need to do better team work to get the lines moving, especially in the am when people going to work.
- CMChris MarksberryDec 12, 20251.0Was charged for an order, went to pick it up, was told by the manager the store was closed and he couldn’t do anything about the refund and locked the door. This was at 9:40 AM by the way
- MDMikayla DeeseNov 29, 20251.0This is so unacceptable. Wasted thirteen dollars on some cold food and waited a whole 20+ mins. I was missing a drink and this so called manager looked at my receipt like he cannot read. For an establishment that wants people to have high school diploma, they surely don’t seem like they have that. Reading is fundamental and that person is supposed to be a manager/ shift lead, God bless us all. Never come here!
- AHAlmalik HarrisNov 27, 20251.0Food was molded I have photos and will send to health department.
- DTDavid TNov 20, 20255.0Went there with a coupon that was expired that I had not noticed. Tierra was kind enough to honor it without any trouble. Amazing service and friendly staff!
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2139 S Crater Rd, Petersburg, VA?
McDonald's is open for regular dining from 6:00 AM to 9:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily, generally from 4:00 AM to midnight Monday through Thursday and Sunday. On Friday and Saturday, the drive-thru operates 24 hours.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no contact delivery services.
Is McDonald's at 2139 S Crater Rd equipped with a drive-thru service?
Yes, this McDonald's has a drive-thru service available for customers.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android. Links to download are provided on their website and app stores.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit around McDonald's at 2139 S Crater Rd?
Nearby places include Rite Aid pharmacy, Dollar Tree discount store, UPS Access Point location, Jen From the Block Dominican Salon, and AutoZone automotive store, among others. You can shop, pick up packages, or get beauty services before or after your McDonald's visit.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Jivans Pizzairia, J & J Seafood Market, Va Flavors Jamaican Restaurant, and Lucky Wings And Hibachi. These are great choices if you're looking to explore local eateries in the area.
Can I find convenient services like pharmacies or ATMs near McDonald's here?
Yes, there are several nearby including CVS Pharmacy, LibertyX Bitcoin ATM, The Exchange Network ATM, Coinme currency exchange, and Rite Aid pharmacy for your convenience.