Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,195 reviews
5 stars
453
4 stars
239
3 stars
195
2 stars
103
1 star
205
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported inconsistent service, with many experiencing wrong orders, slow service, and rude staff.
Food Freshness
While some customers praised the food for being hot and fresh, others consistently noted that the food was often not fresh or served incorrectly.
Location Experience
The location received mixed reviews, with some appreciating the cleanliness and atmosphere, while others described it as dilapidated and dirty.
Customer Care
There were positive mentions of friendly staff and good customer service, but many customers felt undervalued and frustrated with the lack of urgency in resolving issues.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with many customers reporting missing items or incorrect orders.
- DTDavid T4 days ago5.0Went there with a coupon that was expired that I had not noticed. Tierra was kind enough to honor it without any trouble. Amazing service and friendly staff!
- JNJD NashOct 24, 20251.0apparently everyone that was working was also special Ed and couldn't read. they messed up the drink, didn't give us the sauces we asked for, didn't put in any straws and put lettuce on the sandwich that said no lettuce. to management, please make sure at least one person on every shift can read and is trained properly. food wasn't that bad though
- LELaquell J EntertainmentOct 16, 20255.0Nice location
- EWEric WellingtonOct 14, 20252.0My order was wrong... I didn't feel valued as a customer with no one with a sense of urgency to correct my order. I will drive to another McDonald's before I frequent this restaurant again.
- CNColby NealSep 24, 20251.0The drive thru opens at 5am
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 2139 S Crater Rd, Petersburg, VA?
McDonald's is open for regular dining from 6:00 AM to 9:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it operates 24 hours.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily, generally from 4:00 AM to midnight Monday through Thursday and Sunday. On Friday and Saturday, the drive-thru operates 24 hours.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no contact delivery services.
Is McDonald's at 2139 S Crater Rd equipped with a drive-thru service?
Yes, this McDonald's has a drive-thru service available for customers.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Is there a mobile app available to order from McDonald's?
Yes, you can order using the McDonald's app available on iOS and Android. Links to download are provided on their website and app stores.
Where can I find the full menu for this McDonald's location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What nearby places can I visit around McDonald's at 2139 S Crater Rd?
Nearby places include Rite Aid pharmacy, Dollar Tree discount store, UPS Access Point location, Jen From the Block Dominican Salon, and AutoZone automotive store, among others. You can shop, pick up packages, or get beauty services before or after your McDonald's visit.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Jivans Pizzairia, J & J Seafood Market, Va Flavors Jamaican Restaurant, and Lucky Wings And Hibachi. These are great choices if you're looking to explore local eateries in the area.
Can I find convenient services like pharmacies or ATMs near McDonald's here?
Yes, there are several nearby including CVS Pharmacy, LibertyX Bitcoin ATM, The Exchange Network ATM, Coinme currency exchange, and Rite Aid pharmacy for your convenience.