Dunkin'

3.3
343 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Petersburg, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
153 Wagner Rd, Petersburg, VA
23805, United States

Hours

Reviews

3.3
343 reviews
5 stars
145
4 stars
37
3 stars
36
2 stars
29
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Inconsistent Quality

Many reviews highlighted inconsistent quality of food and drinks, with complaints about stale donuts and poorly made coffee.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being inattentive or unprofessional.

Cleanliness Concerns

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Stock Availability

Customers frequently mentioned that the location often runs out of popular items, including donuts and specific drinks.
  • MH
    Megan Hall
    Oct 25, 2025
    1.0
    Closes 30 minutes early and 9 out of 10 times the order is wrong!
  • PS
    Patricia Samra
    Oct 15, 2025
    2.0
    This place is ridiculous! Employees bickering and incompetent. Breaking food safety regulations all over the place! Not a great start to the day.
  • MS
    Madison Stoots
    Sep 26, 2025
    1.0
    I keep telling myself not to go back but it is the only coffee spot near me. My experience gets worse and worse each time. Each time there are different staff members too which makes it more concerning with their level of horrible service. They are super slow. And recently charged me for two iced coffees just to let me know at the window they are out of coffee?? Not to mention when they do have iced coffee it tastes like soapy water.
  • ES
    Emily Stokes
    Sep 24, 2025
    5.0
    2-6 employees were observing break simultaneously while 2-3 employees worked very hard. Coffee was great donuts were good.
  • YH
    yasmeen hassan
    Sep 19, 2025
    5.0
    The cashier was very friendly and let me know that he was working on my order.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Petersburg, VA?

Dunkin' Petersburg is open every day from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' Petersburg offers both delivery and curbside pickup services.