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Brand Certified

Bojangles

3.5
(1585 reviews)

Business Details

3475 S Crater Road, Petersburg, VA
23805, United States
(804) 732-4443

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3475 S Crater Road, Petersburg, VA
23805, United States

Hours

Reviews

3.5
1,585 reviews
5 stars
592
4 stars
333
3 stars
264
2 stars
137
1 star
259

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and lack of attentiveness.

Food Quality

While some customers praised specific items like biscuits and chicken, many others reported cold or poorly prepared food.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, indicating a need for better maintenance.

Service Speed

Many customers experienced slow service, with long wait times reported in both drive-thru and dine-in situations.
  • SM
    Sara Mimnall
    Feb 8, 2026
    4.0
    Food was fast, but not hot and service was mid. The girl at the counter didn't say more than 5 words to us. Bathroom was clean at least!
  • VD
    Vir Dispatch
    Jan 30, 2026
    1.0
    Received my food it was cold I waited 15 mins for a refund. Cashier insinuated I was wrong for asking for a refund. Won’t be visiting this location again.
  • KM
    Kelli Mumphrey
    Jan 30, 2026
    5.0
    OOOOW OOOOWWW I came all the way from Texas and MADE SURE I stopped at HARDEES!!!!! Ms. Iiesha was so sweet and hospitable! THE FOOD WAS PERFECT!!! I have not had Hardee's since 2014 since moving to Texas, and babyyyy the food still is the same taste I grew up on in VA! Nothing is like HARDEES!!!!
  • KN
    Kevin Not
    Jan 26, 2026
    3.0
    I actually did not enjoy the chicken... it was breaking apart weirdly.. chicken looked deformed... but the staff gave me a laugh.
  • OG
    Ophelia Grace777
    Jan 23, 2026
    3.0
    Hashbrowns were perfection. Everything else seemed to go downhill. Service was lackluster or appeared to be disgruntled. Biscuits had no butter. Green beans were so so and a little salty, yet they were only 70 calories for a large serving.

Brand Certified Facts from Bojangles

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Certified March 01, 2026Yext Knowledge Graph
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