Bojangles

3.5
1560 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3475 S Crater Road, Petersburg, VA
23805, United States

Hours

Reviews

3.5
1,560 reviews
5 stars
585
4 stars
324
3 stars
260
2 stars
138
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

While some customers praised the food, many reported issues with cold, stale, or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and overflowing trash.

Staff Attitude

Many customers experienced unprofessional behavior from staff, including lack of courtesy and dismissive attitudes.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
  • CM
    Chris Marksberry
    6 days ago
    5.0
    Manager Martini has excellent customer service. Definitely needs a raise
  • MG
    Marvin Glost
    Nov 15, 2025
    4.0
    Always like my boberry biscuts
  • TS
    Terri Strother
    Nov 12, 2025
    1.0
    This morning I went to get my breakfast and the lady who served me was so rude and had no customers service at all. When she came to the register no good morning or anything just van I take your order. I said good morning and she looked at me like I had 4heads. When she fixed my order 1st she didn’t fill up the cup all the way but I let that slide , she bagged my food and put it on the counter and began to walk away. I said excuse me May I have some jelly and ketchup please she hit the food counter and took a deep breath came back and just threw it in the bag. That’s really poor customer service to be a manager.
  • JJ
    Jay
    Nov 11, 2025
    5.0
    Shorty at the window was 😡 but I ain’t mad at her 😜 🫡
  • DJ
    David A. Turner, Jr.
    Oct 29, 2025
    5.0
    🐔👍 Biscuit 👏

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are Bojangles' operating hours?

Bojangles is open daily from 5:30 AM to 10:00 PM.