Pizza Hut

Reviews

• CP

  Christopher Peace

  Mar 3, 2026
  1.0
  Í called the Pennington Gap, VA pizza hut and was not satisfied at all with my order. I ordered my food around 1:15 which was a family dinner box, 24 wings and a 2 liter drink which we didn't get with the order when they dropped it off. I ordered a pan pepperoni light sauce which was covered in sauce. I got a pan bacon light sauce which was not light sauce. The chicken Alfredo had like 4 pieces of chicken in it and the 24 boneless wings tasted like they been sitting in the warmer too long. I was very disappointed in my food
• WW

  William Warshel

  Mar 1, 2026
  1.0
  Ordered pizza online at 11:35 am for 1:00 pm pickup time. Went there and they said it wouldn't be ready for 10 minutes. I am on a thirty minutes lunch break. So I called back at 1:19 pm and they still said another 10 minutes. My lunch break was over before I got my pizza.
• JL

  Jessica Lawson

  Feb 28, 2026
  1.0
  We had to wait for over a hour for our pizza. And we wasn't the only ones we talked to several ppl coming in and out that had been told the same thing it will be 10 more mins. Last time we went in they hadnt even put out pizzas in over. At least 5 ppl went through the samething. They was not that busy either. Doordash came and went and deliveries as we waited in our car. We spent over 70 dollars on pizza also. Do better. Service is horrible. I hope the pizza is good.
• LL

  londonG927

  Feb 7, 2026
  1.0
  Went to get lunch on a Saturday, the restaurant was empty except for an older couple that came in as we were leaving. We never once got drinks, the wait staff never checked on us, nothing. Wouldn’t even acknowledge us even as we left. Most of the tables were disgusting as well! We felt like it was due to that we were both (my husband and I) wearing Christian and Pro American (Grunt style) clothing. This is completely unacceptable and unprofessional. We watched as the staff was standing around in the kitchen on their phones. Even after they still wanted us to pay for the drinks we never got! Would not go back! The food was good that’s the only highlight in the whole experience!
• AO

  Amanda Oo

  Jan 6, 2026
  1.0
  We placed an order over the phone late this evening. We wanted 2 large pizzas one having bacon and pepperoni and the other with chicken, onions, green peppers, mushroom and tomato with buffalo as the sauce. We got a chicken pizza with chicken banana peppers and onions instead and one of the workers said to make another one the way we wanted it, we would be charged. Everyone besides one lady who rang up my husband and the delivery driver looked to be under the influence of something. If you can't do your job or like it, stay home or get another one.

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