Dunkin'

3.4
241 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palmyra, VA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
271 Turkeysag Trail, Palmyra, VA
22963, United States

Hours

Reviews

3.4
241 reviews
5 stars
95
4 stars
45
3 stars
21
2 stars
22
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many experiences highlighting long wait times and incorrect orders.

Order Accuracy

Order accuracy is a significant issue, with numerous reviews mentioning missing items and incorrect orders, even with mobile orders.

Staff Training

Inconsistent service quality is attributed to inexperienced staff and inadequate training, leading to frequent mistakes and customer dissatisfaction.

Cleanliness and Hygiene

Several reviews raised concerns about cleanliness and hygiene, including reports of dirty conditions and unsanitary practices.

Customer Experience

While some customers praised friendly staff and good coffee, many expressed frustration over the overall experience, indicating a need for management improvements.
  • BL
    Brittany Lambertson
    Jan 1, 2026
    5.0
    Great morning staff on January 1st 2026, thank you
  • JR
    Justin Rivera
    Dec 11, 2025
    1.0
    It is unfortunate that this is the only local drive through coffee shop near us. We come here for the ease and convenience as they are right outside the call in gate. But you have to make sure you double check every item every time. We recently went though the drive through, I ordered a breakfast wrap while my wife got a sandwich and hot chocolate. Not only was her hot chocolate just watered down coco mix, I never received the wrap we paid for. If it wasn’t for the fact I had to get to a meeting, I would have gone back through the line, but it takes 20 minutes just to get to the window. Very disappointed with this location and will not be returning anytime soon.
  • JP
    Jazmine Payne
    Nov 27, 2025
    1.0
    Dunkin’ really just be hiring anyone. Person who took my order was rude. I pull up to the window and he tells me my total and I try to give him my card to pay and he just starts stacking straws while My hand was getting tired. Then he takes it and hand my drink whole time he’s not smiling just acting like he hates his job. He gives me my drink and he says have a good day but not even being able to fake that he enjoys his job. Is not my fault you have a bad job you choose to work there. Don’t take out on customers because we’re the reason why you’re getting paid to do your job. But this Dunkin is going down hill every year.
  • BB
    Brenda Bowles
    Nov 25, 2025
    1.0
    Food order was wrong. Didnt have all of my food.
  • JA
    Jamey Atkins
    Oct 17, 2025
    5.0
    Breakfast every time I visit each month. Coffee, croissant and service was very good.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Palmyra, VA?

Dunkin' in Palmyra, VA is open from 5:00 AM to 7:00 PM Monday through Friday, Sunday, and from 6:00 AM to 7:00 PM on Saturday.

Does this Dunkin' location offer delivery and curbside pickup?

This Dunkin' offers both delivery and curbside pickup services to customers.