McDonald's

3.2
1020 reviews
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Business Details

153 Madison Rd., Orange, VA
22960, United States
(540) 672-2422
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
153 Madison Rd., Orange, VA
22960, United States

Hours

Reviews

3.2
1,020 reviews
5 stars
289
4 stars
212
3 stars
187
2 stars
107
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Staff Attitude

There were mixed reviews about staff friendliness, with some customers noting rude interactions and others praising helpful employees.

Cleanliness

While some customers found the location clean, others reported issues with cleanliness, particularly in the dining area.

Mobile Ordering Problems

Several customers experienced issues with mobile orders, including incorrect items and difficulty reaching staff by phone.
  • DT
    Dawn Tate
    Nov 17, 2025
    1.0
    So I sent my daughter there to pick up dinner. It was a big order. She got 8 chicken strips and they only allowed her 2 sauces and she told them she would pay for more but they wouldn’t let her. Said there was no button for that. Ridiculous and just crazy. We tried calling to speak to a manager and the number does not work.
  • JS
    jacob swift
    Oct 26, 2025
    5.0
    Quick service
  • TN
    Tagreed Nassar
    Oct 12, 2025
    1.0
    I asked for a fresh food they give me very, very bad food. Disgusting the worst meal I ever eat in my life. I asked for extra pickles they didn’t put any in the sandwiches. It’s like they were doing the exact opposite of what I was asking very bad service. The people was not nice At all, I will not recommend this place for anyone
  • AH
    Amy Herndon
    Sep 17, 2025
    5.0
    They made my order correct and it was hot! Not a long waiting line. It was fast and efficient. This is a good location.
  • MJ
    Mr Jackson
    Aug 22, 2025
    3.0
    This gray car parked at this corner creates a blind spot in which almost caused me quite a few collisions pulling out not being able to see oncoming traffic. Whenever I try to call the store to talk to them about this, no one answers the phone. I understand they get busy but will McDonald's compensate if a collision were to happen because that car is creating a blind spot
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Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's at 153 Madison Rd, Orange, VA?

McDonald's at 153 Madison Rd, Orange, VA is open daily from 5:00 AM to 11:00 PM, except Fridays and Saturdays when it closes at midnight, and Sundays when it opens at 6:00 AM.

When can I use the drive-through at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it operates until midnight, and Sundays starting at 6:00 AM until 11:00 PM.