McDonald's

3.2
1025 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
153 Madison Rd., Orange, VA
22960, United States

Hours

Reviews

3.2
1,025 reviews
5 stars
290
4 stars
214
3 stars
187
2 stars
107
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly in the drive-thru.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Staff Attitude

There were mixed reviews regarding staff friendliness, with some customers noting rudeness and lack of customer service skills.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and issues with the dining area.

Mobile Ordering Problems

Several customers experienced issues with mobile orders, including incorrect items and difficulty reaching staff for assistance.
  • JC
    Jordan Chappell
    Jan 3, 2026
    3.0
    I got takeout recently and I ordered two double cheeseburgers no pickle and they forgot to put onions and put barely any ketchup or mustard and one of the burgers was missing an entire patty so it was basically a cheeseburger with two slices of cheese
  • SR
    S R
    Dec 19, 2025
    1.0
    Like if yall want a raise maybe you should learn to give out the entire ticket. When you call a number and we have to tell you the rest is behind you and no drinks given..honey you dont deserve 20 an hour
  • BB
    Bob
    Dec 17, 2025
    5.0
    Best McDonald's in the entire state of Virginia. Everybody always smiling. Makes me happy too
  • SW
    sandra withrow
    Dec 6, 2025
    1.0
    I went to the McDonald’s in orange va just wanting a McRib to day only to find out they don’t sell them anymore. I was so mad they just started selling them and now they don’t. What kind of crap is that I will not go to that McDonald’s again
  • DT
    Dawn Tate
    Nov 17, 2025
    1.0
    So I sent my daughter there to pick up dinner. It was a big order. She got 8 chicken strips and they only allowed her 2 sauces and she told them she would pay for more but they wouldn’t let her. Said there was no button for that. Ridiculous and just crazy. We tried calling to speak to a manager and the number does not work.

Frequently Asked Questions About McDonald's

What are the operating hours for dining inside McDonald's at 153 Madison Rd, Orange, VA?

McDonald's at 153 Madison Rd, Orange, VA is open daily from 5:00 AM to 11:00 PM, except Fridays and Saturdays when it closes at midnight, and Sundays when it opens at 6:00 AM.

When can I use the drive-through at this McDonald's location?

The drive-through is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it operates until midnight, and Sundays starting at 6:00 AM until 11:00 PM.