Wendy's

3.7
1116 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
25403 Lankford Highway, Onley, VA
23418, United States

Hours

Reviews

3.7
1,116 reviews
5 stars
445
4 stars
276
3 stars
177
2 stars
86
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported cold, overcooked, or incorrect orders.

Cleanliness

Several customers praised the cleanliness of the restaurant and bathrooms, but others reported dirty conditions and unsanitary issues.

Service Speed

Service speed received mixed feedback; some customers experienced fast service, while others reported long wait times and slow service.

Customer Service

Customer service was inconsistent; some staff were friendly and accommodating, while others were reported as rude or dismissive.

Delivery Issues

Numerous complaints about delivery service, including wrong orders and long wait times, with a recommendation to avoid delivery.
  • LB
    lauren bungay
    Nov 9, 2025
    1.0
    DO NOT EAT HERE. YOU WILL GET SICK! The water running on the soda machine was FOUL. It smelt like straight dirty toilet water, even fishy. It’s like the machine has never been cleaned. 2 soda machines in the dining room and 1 was out of service the other was insanely disgusting. It smelt so bad I almost threw up and I can promise you I am not being dramatic. I brought it to the counter girls attention she refused to smell the water I poured and admitted to knowing exactly what I was talking about. I asked to get a soda through the machine in the kitchen and she admitted that one was just as bad. I asked to replace it with a bottled water and they had none. This is EXTREMELY CONCERNING. That water is used in every drink. The employee clearly knew about the issue and nothing was being done about it. Someone is going to get very sick from this. On top of this both men’s and women’s restaurants were extremely disgusting.
  • MS
    Mike Sponseller
    Oct 12, 2025
    5.0
    Very good pleasant people and I love their 2 Jr. Bacon cheese burger meal and at a good price during hard times. I highly recommend this Wendy's and apparently the Manager/s and the people are very well trained & know what they are doing. Food was nice and Hot like every time we have been there. Never been inside and always went through drive through and never waited very long in line. However just by the people, I am sure the inside is kept clean but will update when we use the inside. Anyway great food & pleasant people for the $.
  • VC
    Valeria Cappabianca
    Aug 29, 2025
    3.0
    I've never seen a fast food that's sono fast! The sandwiches were very tasty
  • FS
    F S
    Aug 5, 2025
    5.0
    Food and service was amazing. Inside was very clean. They also have a family / disabled bathroom that’s separate from the other bathrooms and it locks so you have the room to yourself. It’s very spacious too. It helped a lot because I have a service dog and I’m always nervous going into normal stalls incase someone tries to reach my service dog under the stall. This made me feel a lot more secure and I wish more Wendy’s, and just restaurants in general, had family / disabled restrooms like that that are more private and spacious.
  • BD
    Brittany Draper
    Jul 31, 2025
    3.0
    I ordered a delivery and I was given the wrong food. I spent a lot of money for my order and I got food worth less than half of the money I spent. I tried to contact Wendy’s in Onley 10 times but no one answered. I finally figured out who to talk to. It’s been a few days and still no refund. I had to call the day after the first refund request because whoever I spoke to never actually started the request. If you want Wendy’s don’t ever get the delivery. 2 times in less than 1 week that my order has been delivered to the wrong address or getting someone else’s order. Go in to get your food. Door dash has really been lacking lately

Frequently Asked Questions About Wendy's

Is Onley Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.