Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on food quality; some customers enjoyed fresh and tasty meals, while others reported cold, overcooked, or incorrect orders.
Cleanliness
Several customers praised the cleanliness of the restaurant and bathrooms, but others reported dirty conditions and unsanitary issues.
Service Speed
Service speed received mixed feedback; some customers experienced fast service, while others reported long wait times and slow service.
Customer Service
Customer service was inconsistent; some staff were friendly and accommodating, while others were reported as rude or dismissive.
Delivery Issues
Numerous complaints about delivery service, including wrong orders and long wait times, with a recommendation to avoid delivery.
LB
lauren bungay
Nov 9, 2025
1.0
DO NOT EAT HERE. YOU WILL GET SICK!
The water running on the soda machine was FOUL. It smelt like straight dirty toilet water, even fishy. It’s like the machine has never been cleaned.
2 soda machines in the dining room and 1 was out of service the other was insanely disgusting. It smelt so bad I almost threw up and I can promise you I am not being dramatic. I brought it to the counter girls attention she refused to smell the water I poured and admitted to knowing exactly what I was talking about. I asked to get a soda through the machine in the kitchen and she admitted that one was just as bad. I asked to replace it with a bottled water and they had none.
This is EXTREMELY CONCERNING. That water is used in every drink. The employee clearly knew about the issue and nothing was being done about it. Someone is going to get very sick from this.
On top of this both men’s and women’s restaurants were extremely disgusting.
MS
Mike Sponseller
Oct 12, 2025
5.0
Very good pleasant people and I love their 2 Jr. Bacon cheese burger meal and at a good price during hard times. I highly recommend this Wendy's and apparently the Manager/s and the people are very well trained & know what they are doing. Food was nice and Hot like every time we have been there. Never been inside and always went through drive through and never waited very long in line. However just by the people, I am sure the inside is kept clean but will update when we use the inside. Anyway great food & pleasant people for the $.
VC
Valeria Cappabianca
Aug 29, 2025
3.0
I've never seen a fast food that's sono fast! The sandwiches were very tasty
FS
F S
Aug 5, 2025
5.0
Food and service was amazing. Inside was very clean. They also have a family / disabled bathroom that’s separate from the other bathrooms and it locks so you have the room to yourself. It’s very spacious too. It helped a lot because I have a service dog and I’m always nervous going into normal stalls incase someone tries to reach my service dog under the stall. This made me feel a lot more secure and I wish more Wendy’s, and just restaurants in general, had family / disabled restrooms like that that are more private and spacious.
BD
Brittany Draper
Jul 31, 2025
3.0
I ordered a delivery and I was given the wrong food. I spent a lot of money for my order and I got food worth less than half of the money I spent. I tried to contact Wendy’s in Onley 10 times but no one answered. I finally figured out who to talk to. It’s been a few days and still no refund. I had to call the day after the first refund request because whoever I spoke to never actually started the request. If you want Wendy’s don’t ever get the delivery. 2 times in less than 1 week that my order has been delivered to the wrong address or getting someone else’s order. Go in to get your food. Door dash has really been lacking lately
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Onley, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Onley, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 302-0372.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Onley Wendy’s serve breakfast?
Yes, this Wendy’s location in Onley, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-through at Wendy's in Onley?
The drive-through at Wendy's in Onley is open daily from 6:30 AM to 11:00 PM.
Is the Onley Wendy's location currently open?
Yes, the Onley Wendy's is open and committed to serving quality food every day.
Does the Onley Wendy's serve breakfast?
Yes, the Onley Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for delivery from Wendy's near me?
You can order delivery via the Wendy's app or by visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's in Onley?
Wendy's in Onley accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact the Onley Wendy's location for questions or feedback?
You can call the location directly at (757) 302-0372 or contact Wendy's Customer Care team via the contact page or live chat for feedback.
Are there career opportunities at the Onley Wendy's?
To check for job openings at this Wendy's location, visit the Wendy's Careers page and search for Onley, VA.
What nearby places can I visit before or after dining at Wendy's in Onley?
Nearby attractions include K.M. Francis Ministries for a spiritual visit, Happy Buffet for additional dining options, and Rodeway Inn and Onley Inn if you need nearby accommodations.
Are there any nearby shopping destinations close to Wendy's in Onley?
Yes, nearby shopping options include Marshalls, Peebles, and Gordmans, offering a range of clothing and retail products.
Where can I find nearby medical or health services around Wendy's in Onley?
Nearby health services include Mrs. Danielle Mosher physical therapy, Bayside Rehabilitation Inc, and Shelley Spencer G DDS dental services.