McDonald's

3.3
1357 reviews
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Business Details

25297 Lankford Hwy, Onley, VA
23418, United States
(757) 787-7888
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
25297 Lankford Hwy, Onley, VA
23418, United States

Hours

Reviews

3.3
1,357 reviews
5 stars
409
4 stars
313
3 stars
241
2 stars
129
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of the overall service experience.

Food Quality

While some customers enjoyed hot and tasty food, many others complained about cold, burnt, or incorrect food items.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the dining area and restrooms, contributing to a poor dining experience.

Staff Attitude

Feedback indicated a lack of courtesy and professionalism among staff, with several customers noting rude interactions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
  • SC
    Shelton Canady
    5 days ago
    1.0
    rude
  • CM
    Carol Mcgarrity
    Nov 4, 2025
    1.0
    First, I tried one order machine. It was not working. Went to another. It took my order, but gave no printout with an order number. I got to the pickup and told the employee that I had 4 double fish sandwiches and two plain hamburger sandwiches with 2 lemonade. She handed me an order. There were two kids meals, and a whole bunch of chicken nuggets.
  • SL
    Sherry Lawson
    Oct 24, 2025
    4.0
    The service is top notch. Everyone is pleasant and courteous. They are MUCH nicer than the people at the Exmore store. There is only one person at Exmore who is always smiling and helpful.
  • MT
    Maui World Travelers
    Oct 14, 2025
    4.0
    This was just another average McD's that we stopped at on our way back to Philly from a wedding in the OBX. Service was quick and the food was hot and tasty. I broke my rule about eating at places like this while on vacay but this was a hunger emergency that tasted oh so good.
  • DP
    DANIEL PARKS
    Oct 13, 2025
    2.0
    Slow service impolite and rude most of the time. Rarely ever go there now .
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Frequently Asked Questions About McDonald's

What are the McDonald's Onley, VA location's regular drive-thru hours?

The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 10:00 PM.

During what hours is delivery available at McDonald's Onley, VA?

Delivery is available every day from 6:00 AM to 10:30 PM.