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Numerous customers reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and unsanitary conditions.
Customer Experience
Many customers expressed frustration with long wait times and lack of acknowledgment from staff, leading to a negative overall experience.
Management Issues
There were multiple mentions of poor management and staffing problems, contributing to the overall dissatisfaction with service and order accuracy.
DH
Drew Herman
Feb 13, 2026
5.0
Hot nuggs AND fries...need I say more?
MR
Makaela Robinson
Feb 8, 2026
1.0
Every time I come to this McDonald’s the frappe machine is always down. Employees are nasty, rude, & always rushing you to hurry up. They always make you pull up to wait. Then it takes them 30 minutes to bring you the food
EM
Emma McElwee
Jan 27, 2026
3.0
Says it's open 24 hours but it's not. Which is disappointing if you're starving coming out of the ER with a sick baby.
CG
Cameron Gardner
Jan 16, 2026
1.0
Took 15 mins for one of the staff to even acknowledge people waiting to place an order. They seem like they don’t care at all. Flat faced and all
BM
Bennie Matthews
Dec 28, 2025
2.0
Went through the drive thru and they gave me the wrong order. Didn't know until I got home and it was to far to go right then
When I returned it they gave me cold food.
What are the McDonald's Onley, VA location's regular drive-thru hours?
The drive-thru is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 10:00 PM.
During what hours is delivery available at McDonald's Onley, VA?
Delivery is available every day from 6:00 AM to 10:30 PM.
Does McDonald's Onley offer mobile ordering and curbside pickup?
Yes, McDonald's Onley offers curbside pickup and mobile ordering services through their app and online platforms.
Where is McDonald's located in Onley, VA?
McDonald's is located at 25297 Lankford Hwy, Onley, VA 23418, USA.
Which payment options are accepted at McDonald's Onley?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Onley have a drive-thru?
Yes, this McDonald's location features a drive-thru service.
Are there any nearby hotels where visitors can stay near McDonald's Onley?
Yes, nearby hotels include Days Inn, Onley Inn, and Rodeway Inn, which guests can consider for accommodation before or after dining at McDonald's.
What banking services are available near McDonald's Onley?
Visitors can find banking and ATM services nearby including PNC Bank, Atlantic Union Bank, Shore United Bank, and PNC ATM for convenient financial transactions.
Are there any other dining options near McDonald's Onley?
Nearby dining options include Happy Buffet, Havana 13 Restaurant and Bar, China Chefs, and Molly's Fruit—offering a variety of cuisines and atmospheres.
How can I earn rewards at McDonald's Onley?
Customers can earn points for free food through the MyMcDonald's Rewards program by signing up at the McDonald's rewards page.
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