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Brand Certified

Bojangles

4.2
(1301 reviews)

Business Details

26206 Lankford Hwy, Onley, VA
23418, United States
(757) 789-3300

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
26206 Lankford Hwy, Onley, VA
23418, United States

Hours

Reviews

4.2
1,301 reviews
5 stars
709
4 stars
325
3 stars
138
2 stars
54
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for orders and a lack of acknowledgment from staff.

Food Quality

Feedback on food quality was mixed; while some enjoyed the chicken and sides, others found items to be cold, bland, or poorly prepared.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Customer Service

While some customers praised the friendliness of the staff, others noted poor service experiences and issues with order accuracy.
  • WK
    windy keltner
    1 day ago
    1.0
    I waited over 30 minutes for my order in the drive thru just to get home and find out the order was wrong. They had zero people eating inside and everyone that came through the drive thru had to wait. I won't be back, how disappointing 😞.
  • EC
    Emily. C
    Jan 30, 2026
    3.0
    My experience was just okay. As a fast-food stop, the service was quite slow. The fried chicken itself was a bit bland and lacked flavor, and it didn't come with any sauce packets, which would have helped. The dining area tables weren't very clean either. Hopefully, they can improve on these points.
  • SM
    Siyah the moonmann musik
    Jan 25, 2026
    4.0
    I usually enjoy bojangles but this was a highway stop, biscuits were hard the offers no condiments, my side fixings were cold.
  • GG
    Gary
    Jan 13, 2026
    2.0
    I'm not sure but the BBQ sandwiches may have made me sick. The BBQ sandwiches were not even on their menu. This was a surprise as BBQ is a Bojangles staple in the South. Also, I had to talk down the AI and get a human being at the ordering window, so I could get help finding the BBQ. I finally got a human being and it wasn't easy, as their AI had no clue what I was trying to order!
  • LR
    Luke Rollins
    Jan 9, 2026
    1.0
    Store is dirty, no napkins, had to wait almost 5 minutes for someone to take my order. My frys were old and had no Cajun seasoning and the biscuit was like a brick

Brand Certified Facts from Bojangles

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Certified March 01, 2026Yext Knowledge Graph
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