Chipotle Oakton VA is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing undercooked rice and meat, while others praised the freshness and taste.
Portion Sizes
Many reviews highlighted issues with small portion sizes, particularly for meat, leading to dissatisfaction among customers.
Service Issues
Numerous complaints about poor customer service, including rude staff, slow service, and mistakes with orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to maintaining a clean dining area.
Online Orders
Frequent issues with online orders being incorrect or delayed, causing frustration for customers who expected timely service.
CR
Christine Richardson
Sep 26, 2025
3.0
I have never been to any Chipotle. I can not comment on them.
ML
Myrna Lunn
Sep 17, 2025
5.0
Chipotle is consistently excellent. Food is always fresh and delicious.
JW
John Winterstine
Aug 22, 2025
1.0
Small portions! Paid just shy of $25 for two steak burrito bowls and the worker gave me portions like I just ran over her dog or something. Reached out to customer service but got zero response.
TH
Tyler Hendrickson
Aug 12, 2025
1.0
Would suggest to change their hours if they aren't going to be ready to server customers opens at 10, came at 10:15 and wasn't able to order. Ended up leaving. After waiting around for 5 minutes.
XL
Xiaotian Lu
Jul 31, 2025
1.0
I ordered a carnitas bowl with guacamole. When I got back home I found no guacamole in my order but I have paid for it.. I had to drive back and request for only 3 dollars refund….
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Oakton VA serve?
Chipotle Oakton VA serves customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in Oakton VA?
Chipotle Oakton VA is open daily from 10:00 AM to 11:00 PM.
Does Chipotle in Oakton VA offer pickup and delivery services?
Yes, Chipotle Oakton VA offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Oakton VA?
It is located at 2946 Chain Bridge Rd, in Hunter Mill Plaza, Fairfax, Oakton, VA 22124.
Can I order online for Chipotle Oakton VA?
Yes, you can order online through their website or using the Chipotle app.
What are Chipotle's food sourcing principles at the Oakton location?
They prioritize "Food with Integrity" by using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Oakton VA accept gift cards and credit cards?
Yes, they offer gift cards and accept credit card payments.
Which nearby places could I visit before or after dining at Chipotle Oakton VA?
Nearby you can visit Hunter Mill Plaza shopping center, Club Pilates gym, or relax at Aura Wellness & Physical Therapy.
Are there other dining options near Chipotle Oakton VA?
Yes, nearby options include Lucianos (Italian and pizza), Chicken Out Rotisserie, Yoko Sushi (Japanese), Oakton Grill & Kabob (Middle Eastern), and Yalla Pita (Mediterranean).
What businesses related to health and wellness are near Chipotle Oakton VA?
Near Chipotle, you can find Blue Sky Health and Wellness Center (chiropractor), Rose Wellness (acupuncture), and several dental offices including Oakton Dental Implants & Endodontics and Softouch Dental Care.