Food Quality
Customers generally enjoyed the food, noting it was delicious and fresh, though some experienced issues with incorrect orders and food quality.
Service Experience
The staff received mixed reviews; while many praised their friendliness and prompt service, others reported poor service and rude interactions.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and food preparation areas.
Order Accuracy
A recurring complaint was the frequent inaccuracy of orders, with many customers noting missing items or incorrect orders.
Kiosk Ordering
The use of self-order kiosks was criticized for slowing down the ordering process and causing frustration among customers.