Brand Certified
Sonic Drive-In
3.8(913 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
695 Commonwealth Drive, Norton, VA
24273, United States
Certified by Sonic Drive-In • Mar 01, 2026
(276) 679-3160
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/va/norton/695-commonwealth-drive/store-5763
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Norton, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 695 Commonwealth Drive for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.8
913 reviews
5 stars
395
4 stars
212
3 stars
133
2 stars
49
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 20-30 minutes, with many leaving without placing orders due to the delays.
Food Quality
While some customers enjoyed the food, many others complained about it being cold, poorly prepared, or lacking flavor.
Staff Attitude
Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Multiple customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
Overall Experience
The overall sentiment indicates a significant decline in service quality, with many customers expressing frustration and a reluctance to return.
- R6Raptor 686Jan 29, 20265.0Love this sonic. Me snd my family are from elkhorn city and we drive here all the time to get a sonic smasher! Never a bad experience
- KKKDec 31, 20251.0Joscelynn Lahoda, your employee. Thinks its okay to stalk peoples social medias and go out of her way to harass them for speaking about their negative experiences on a public forum thats made to speak about your experiences. I wont be back 😊. Your employee needs a lecture about how to talk to people and i think its common sense that reaching out to someone on their private facebook is a big no no in any business.
- PSpatricia spearsDec 31, 20255.0Great place to eat and Great food
- JKJustin KingDec 6, 20251.0This place is slower than a steak house. I'm not lying. If you go here. I hope you dont mind waiting. If you're in a hurry eat Pals beside it. Pals is better anyway.
- TSTyler SchenckNov 21, 20252.0Going through the drive thru takes literally 23 minutes just to get 2 route 44 drinks. Food is good but jeez is thr wait time crazy. Especially considering pals right next door can make a mile long line disappear in 7.265 minutes.
Brand Certified Facts from Sonic Drive-In
This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
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- Legal business name
- Hours of operation
- Phone number
- Official website