Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.2
645 reviews
5 stars
347
4 stars
173
3 stars
66
2 stars
23
1 star
36
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the food while others reported issues with incorrect orders and poor preparation.
Service Experience
Service quality varied significantly; some customers praised friendly and quick service, while others reported rude staff and long wait times.
Cleanliness
Multiple complaints about the cleanliness of the restaurant, including dirty dining areas and unsanitary conditions.
Pricing
Customers noted that the food is considered overpriced by some, although others felt the prices were reasonable for the quality.
Ice Cream
The ice cream, particularly Blizzards, received consistent praise for being delicious and well-made.
HG
Hannah Grace
Nov 10, 2022
1.0
it used to be absolutely great then, it went under new ownership and it’s now horrible and NASTY!!! Like you could smell the bathrooms from your seat, the ice cream was melted, and the floors and tables were filthy. Horrible service hate it DO NOT EAT THERE!!!!
PG
Patrick off grid
Jun 30, 2017
3.0
Got 3 grave platers this morning look great but few things was burnt but the where very friendly.
It is located at 412 Coeburn Ave SW, Norton, VA 24273-2608, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, it offers family-friendly services including booster seats, high chairs, and is welcoming to children.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online via their order page on the Dairy Queen website.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, a drive-thru is available for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available for customers at this location.
Are there nearby places I can visit along with Dairy Queen Grill & Chill?
Nearby you can visit Central High School Guidance Department, Norton Quality Carpet, and Papaw's Cast Iron antique and thrift store.
What nearby medical services are close to Dairy Queen Grill & Chill?
Nearby medical services include Ballad Health Medical Associates, Appalachian Diagnostic Services, and Norton Pharmacy which are convenient for health-related needs before or after your visit.
Are there any outdoor or sporting goods places near Dairy Queen Grill & Chill for additional activities?
Yes, Pathfinders Outdoor Adventures is nearby and offers sporting goods and outdoor activities such as bicycle supplies and rentals, which can be a fun option alongside your visit.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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