The food was great, the staff was great, and they were quick..Will visit again.
AA
Amber
Jul 16, 2025
5.0
Love the blizzards they are always so good.
NP
Nancy Young partridge
Jun 29, 2025
1.0
The cashier no receipt so didn't catch her name but I considered her rude.. She never heard of the kids meal grilled cheese combo for one so grandson didn't get a ice cream but we shared with him she rang up grilled cheese and fries separately said there was no combo that was a first because we usually go after church.. Maybe next time we will go else where grandson is autistic so he usually picks where we eat..my grandson also left a baby Jesus in the divider for someone to take and keep the same girl looked at it and threw it in the trash 🗑️ very rude she's the one who really needs Jesus. Anyway maybe a long time before we come back.. your drink and ice machine in dining room is always out of order or it's out of what we drink.. I wish I would have gotten the girls name.
JR
Justin Rose
Jun 23, 2025
5.0
Great place to eat!
CC
C C
Jun 19, 2025
1.0
My husband and I went to eat inside around 7:30pm this evening. There were a couple of cars in the drive-through, but no other customers inside. We waited at the counter for several minutes (probably around 7 or so). Four different employees looked directly at us, but not once were we verbally acknowledged. I don't mind waiting if the place is busy or short staffed, but someone should at least have the decency to say they'll be with us soon. We both got so annoyed by the extremely rude (lack of) service that we just left. No one tried to stop us to see if we needed anything or apologize for the wait. I'm sure the obviously disgruntled employees were happy to see us go. I usually receive good service in the drive-through, so I was surprised by their awful behavior. Your food is already too expensive. Good customers who work hard for their money don't deserve to be treated so poorly. Do better, DQ.
It is located at 412 Coeburn Ave SW, Norton, VA 24273-2608, USA.
What are the operating hours of Dairy Queen Grill & Chill?
Open Monday to Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to 11:00 PM, and Sunday from 7:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, it offers family-friendly services including booster seats, high chairs, and is welcoming to children.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online via their order page on the Dairy Queen website.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, a drive-thru is available for convenient ordering and pickup.
Does Dairy Queen Grill & Chill provide free WiFi for customers?
Yes, free WiFi is available for customers at this location.
Are there nearby places I can visit along with Dairy Queen Grill & Chill?
Nearby you can visit Central High School Guidance Department, Norton Quality Carpet, and Papaw's Cast Iron antique and thrift store.
What nearby medical services are close to Dairy Queen Grill & Chill?
Nearby medical services include Ballad Health Medical Associates, Appalachian Diagnostic Services, and Norton Pharmacy which are convenient for health-related needs before or after your visit.
Are there any outdoor or sporting goods places near Dairy Queen Grill & Chill for additional activities?
Yes, Pathfinders Outdoor Adventures is nearby and offers sporting goods and outdoor activities such as bicycle supplies and rentals, which can be a fun option alongside your visit.