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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in North Tazewell, VA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 602 Market Street for the ultimate SONIC experience!
Customers reported inconsistent food quality, with some enjoying the meals while others experienced cold, undercooked, or incorrect orders.
Service Issues
Many reviews highlighted poor service, including long wait times, rude staff, and incorrect orders, although some praised friendly service.
Cleanliness and Maintenance
Several customers noted that the location appeared run down, with issues like dirty exteriors and broken equipment affecting their experience.
Drive-In Experience
The removal of carhop service was criticized, with customers expressing disappointment over the loss of the traditional drive-in experience.
DM
Daniel Moore
Jan 29, 2026
5.0
The food is better than the standard issue fast food and the prices have stayed about the same despite many other chains steadiky creeping higher, the staff is accommodating and always friendly and super helpful - its imho the best deal in Tazewell for good eats on the go.
SL
Shannon Lester
Dec 19, 2025
1.0
The last several times we’ve been I’ve started noticing a massive decline in not only the food and service but the building itself but I’ve never said anything until now. Last night one of the lemonades tasted like really strong vinegar possibly indicating fermentation or bacteria in the lines supplying it. On another occasion I drove all the way home only to find out that one of our burgers were missing and had to drive back to town to get another one which they did remake. Over the summer we went several times to get blasts and 90% of the time they were made with the wrong ingredients and we ended up with completely different orders.
I also need to point out the massive decline in the building itself… exterior wall panels falling off, outside of the building has been nasty looking for well over a year or more, the stalls are rusted and look as though they’ve seen a world war and each one of them used to have an order button. The back of the parking lot where the trash is also looks like no one really cares anymore.
Sonic in Tazewell used to be a nice place but now it looks like it needs to be torn down and rebuilt.
NB
Noneya Biznus
Sep 8, 2025
5.0
You guys have really stepped up over the last 6 months.. Don't know if it was management or crew but... Bravo.. Finally consistent quality.
PP
Pauline
Jul 5, 2024
5.0
Fast service! Hot food! Would be great if you had other options for keto diets and sugar-free for diabetics
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