McDonald's

3.3
2208 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4914 Boydton Plank Rd, North Dinwiddie, VA
23803, United States

Hours

Reviews

3.3
2,208 reviews
5 stars
635
4 stars
454
3 stars
434
2 stars
215
1 star
470

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Several customers noted unprofessional and rude behavior from staff, impacting their overall experience.

Cleanliness

While some customers mentioned the location was clean, others reported unsanitary conditions, particularly in the bathrooms.

Food Quality

Mixed feedback on food quality, with some enjoying hot and fresh items while others received cold or poorly prepared food.
  • EC
    Edward Crowe
    Dec 29, 2025
    5.0
    Cashier was funny. Friendly and welcoming. Place was clean. Food was fast and tasted like McDonald's
  • CA
    Carol Amabile
    Dec 26, 2025
    4.0
    In drive thru. Waited 7 minutes Ordered 2 sausage mcmuffins. Was told to pull up and wait and they would bring to me. It took 20 minutes to get.
  • FT
    Faery and Tails
    Dec 15, 2025
    1.0
    We stopped here and ordered inside at the kiosk. We had three different orders in our group. We all use different kiosks and none of us got it printed receipt with an order number. They would yell out numbers and look at us expectantly like we would know what our number was instead of letting us know what was in the order. The screen that would also normally have the order number and what was in it was turned off. Two of our orders had shakes in them and they let us know after the order had been placed that their ice cream machine was down, and offered to replace The milkshakes with large drinks instead. When we asked them if we could be refunded on the price difference they gave attitude and made It seem like they did not want to refund us and ended up giving us something else ' make up for it'. We watied about 30 min while watching other orders that were placed after ours come and no communication from anyone about what was going on with our order.
  • KP
    Katelynn Perry
    Dec 13, 2025
    1.0
    Had a door dash order for someone waited here for hour and they didn’t even start making the food , had to go back through the drive through and still waited another hour , slow workers and they would hung up the phone right as they would answer and then they took the phone off dial so people couldn’t call worse place ever , they locked the doors early at 6:00 and they would tell people not to let anyone in
  • KG
    Karim Gomez
    Dec 9, 2025
    1.0
    Took 30 minutes to get our food. Their ticketing system assigned the wrong order number that didn't match our receipt, the food just sat there. Horrible experience. There were so many upset customers over that 30 minute nightmare. Thank God my local McDonald's aren't this awful.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours at McDonald's on Boydton Plank Rd?

The restaurant is open for dine-in from 6:00 AM to 10:00 PM every day.

When does the drive-thru at this McDonald's location operate?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.