Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,480 reviews
5 stars
496
4 stars
324
3 stars
282
2 stars
122
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the taste and freshness.
Staff Attitude
While some customers praised friendly staff, numerous reviews highlighted unprofessional behavior and a lack of compassion from employees.
Efficiency
The drive-thru and order fulfillment processes were criticized for being extremely slow, with many customers experiencing significant delays.
Cleanliness
Several customers noted cleanliness issues, including uncomfortable dining conditions and unsanitary practices.
- ASAjian Staxks6 days ago1.0I want to share my experience with this location. My friend visited recently and was told she could not refill her drink. She followed what she was told without arguing, but the manager or whoever was in charge raised his voice at her in front of customers. When she walked to the counter, she could still hear him in the back talking about her in a loud and disrespectful way. It was embarrassing and unprofessional. The “refill policy” also seems to change depending on who is working. One employee told her refills were allowed as long as she bought something that day. The person in charge said something completely different. The issue was less about the policy and more about how she was spoken to. The cleanliness is another concern. The floors are often sticky or have spills. The drink station is usually dirty, with straws, tissues, and other items sitting in the drain area underneath. There was also a time when she ordered a drink through the app and never received the cup or the refund. I hope this location works on improving customer service and cleanliness because experiences like this are discouraging.
- EGEdwin GantNov 9, 20253.0Need more better staff up front
- DMDebi MoirNov 4, 20253.0Was given the wrong food
- OOOopJumpScareNov 1, 20252.0Waiting in line 5-10mins before getting to intercom. Get to intercom to be told to wait 5-10 more mins. We order and the people was not understanding at all over a very simple order. And they working like they making to order….. smdh! Just a hot mess
- KSKate SmithOct 21, 20251.0Steve Gandy GM should hire more professional compassionate employees. My experience was horrible! Unprofessionalism at this McDonalds is not what one would expect. Also not only did I get no help after screwing up my order, but the service here takes forever, always a line and food sucks
Frequently Asked Questions About McDonald's
What are the operating hours for in-person dining at McDonald's on Hull Street Rd?
McDonald's on 7400 Hull Street Rd in North Chesterfield, VA is open daily from 5:00 AM to 11:00 PM for in-person dining.
When is the drive-thru service available at this McDonald's location?
The drive-thru at McDonald's on Hull Street Rd operates every day from 5:00 AM until 1:00 AM.
What are the delivery hours for McDonald's on Hull Street Rd?
Delivery is available daily from 5:00 AM to 12:30 AM at the McDonald's on 7400 Hull Street Rd, North Chesterfield, VA.
Which payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What types of services does McDonald's offer at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
How can I order food from this McDonald's online for delivery or pickup?
You can order online through McDonald's official delivery site at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Where is McDonald's located?
McDonald's is located at 7400 Hull Street Rd, North Chesterfield, VA 23235, USA.
Are there other fast food options near McDonald's on Hull Street Rd?
Yes, there is another McDonald's and an Arby's nearby, offering additional fast food options close to the location.
Which nearby places can customers visit before or after dining at McDonald's?
Customers can visit Richmond Neurogen or Restorative Intensive Mental Health Services for health support, or stop by Hull Street Coin Laundry and Rite Aid for errands near McDonald's.
How do nearby transportation and service businesses help customers visiting McDonald's?
Enterprise Rent-A-Car nearby offers car rental options for visitors, while GO Car Wash can help customers clean their vehicles before or after their meal at McDonald's.