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McDonald's

3.5
(1499 reviews)

Business Details

(804) 745-2555
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7400 Hull Street Rd, North Chesterfield, VA
23235, United States

Hours

Reviews

3.5
1,499 reviews
5 stars
505
4 stars
327
3 stars
282
2 stars
122
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about items being dry or missing.

Cleanliness

Several customers noted issues with cleanliness, including dirty floors and unkempt drink stations.

Staff Attitude

There were numerous complaints about unprofessional behavior from management and staff, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food quality on occasion.
  • AH
    Ann H. Hardin
    Feb 23, 2026
    5.0
    I use the drive-thru so no grade on atmosphere.
  • JM
    James Akowskey (MechmasterJ)
    Dec 24, 2025
    1.0
    Christmas eve Manager wasnt very nice.
  • AA
    Anthony
    Dec 19, 2025
    1.0
    Strike 1 - Waited 33 minutes in line at the drive-thru before reaching the cashier's window and another 7 minutes at the pick-up window. A whopping 40 minutes! But wait, it gets better. Strike 2 - Both sandwiches (quarter pounder & McCrispy) were extremely dry like they were under the hot lamp for hours. Strike 3 - There were only 5 chicken nuggets in the box that was supposed to contain 6. To top it off, there was only one pack of Ranch dressing, barely enough for the 5 nuggets. Definitely avoiding this particular McDonalds.
  • ER
    E R
    Dec 12, 2025
    1.0
    Currently still waiting in a drive thru line that’s been here for 25 minutes. So much for fast food. This is the worst service around. Not to mention they closed the doors an hour early so I shouldn’t even be in this line right now. Pure laziness.
  • FA
    Francisco Ramirez Arias
    Nov 29, 2025
    1.0
    I bought a drink and it was literally rotten damaged, my daughter threw up Compré una bebida y estaba dañado podrido literal mi hija vomitó

Frequently Asked Questions About McDonald's

What are the operating hours for in-person dining at McDonald's on Hull Street Rd?

McDonald's on 7400 Hull Street Rd in North Chesterfield, VA is open daily from 5:00 AM to 11:00 PM for in-person dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru at McDonald's on Hull Street Rd operates every day from 5:00 AM until 1:00 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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