Location.com logo
Brand Certified

McDonald's

3.5
(1097 reviews)

Business Details

(804) 794-4005
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11125 Midlothian Tpke, North Chesterfield, VA
23235, United States

Hours

Reviews

3.5
1,097 reviews
5 stars
412
4 stars
230
3 stars
186
2 stars
77
1 star
192

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, with complaints about dirt and trash.

Food Quality

While some customers enjoyed fresh and hot food, many others received cold or incorrect orders, indicating inconsistency in food preparation.

Customer Experience

Positive interactions with individual staff members were noted, but overall customer service was criticized for being dismissive and unhelpful.
  • RS
    Reji Sam
    Feb 19, 2026
    5.0
    Good
  • TZ
    Toni zereina
    Feb 12, 2026
    1.0
    • "This is the worst McDonald's l've ever been to." • "The manager was very rude to me." • "I ordered one Sausage Egg McMuffin, but he gave me four. When I told him I only ordered one, he argued with me and was very rude." • "I do not recommend this place to anyone.
  • JS
    Joni Stringfield
    Feb 5, 2026
    5.0
    Best McDonald's I've been to in a long time!!!
  • DE
    Danielle Emory
    Feb 5, 2026
    4.0
    Love their fries!!
  • MD
    mont diamonds
    Jan 24, 2026
    1.0
    It really grosses me out to have to say this,to the manager/district manager please tell your employees to wash themselves before coming to work.nothing worse than seeing a woman with hunks of dirt under her nails which would say to anyone that she hadn’t took the time to bathe/shower before work.and you’re serving food at that

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: