Chipotle Chippenham is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Inconsistencies in food quality reported, with some customers experiencing undercooked or poorly seasoned items, while others praised freshness and flavor.
Portion Sizes
Numerous complaints about small portion sizes, with customers feeling shortchanged on ingredients, especially when paying extra.
Customer Service
Mixed reviews on customer service; some staff were described as friendly and helpful, while others were noted for rudeness and poor attitudes.
Cleanliness
Frequent mentions of unsanitary conditions in the restaurant, including dirty tables and floors, leading to a negative dining experience.
Management Issues
Reports of unprofessional behavior from management, including dismissive attitudes and poor handling of customer complaints.
KM
Kelly Malone
5 days ago
2.0
There was a African-American girl in there the one with the ponytail… She was the worst if she represents you chipotle Midlothian you need to do better… She actually said “girl I’m tired. What do you want?.. myself and the other customers were appalled. She then proceeded to try to stretch the rice because we were in within an hour of them closing so both myself and the lady in front of me had to ask her to put more rice in the bowl… It is a rice bowl correct… She was the rudest person ever!
IL
Iam Lashae
Nov 13, 2025
1.0
My husband went and got me food on 11/12/2025 and I was getting my food ready to eat then I notice a bug had crawled out of the food. *pictured below*
SM
Sharelle Merritt
Nov 9, 2025
3.0
They have 1 particular young lady that works the evening shift she has a nasty attitude. Rude to her peers and the way she slings your bowl is atrocious. The floor was wet. The drink area was nasty.
CR
colleen rowlett
Nov 9, 2025
1.0
First time ordering online and first time trying carne asada. I have never had such a disgusting meal from Chipotle ever. The carne asada was so dry and dusty it was inedible, and had zero flavor. I'm guessing it had been in the warmer since the lunch shift and it was 6:00 p.m. when I picked up my order. It's $4 more than chicken which ended up being a terrible choice. I also asked for extra cheese and I barely got any cheese at all on my bowl. I never say this...but I want my money back. Basically spent $15 for a bowl of rice and corn.
ME
Mario Espinosa
Oct 26, 2025
5.0
Me encantó la comida, muy deliciosa, la atención muy buena muy amables todos en el lugar además casi todos hablaban español. El ambiente muy tranquilo en el horario que yo llegué. Regresaré a chipotle por un burrito.
Frequently Asked Questions About Chipotle Mexican Grill
What type of menu does Chipotle Mexican Grill in Chippenham offer?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the opening hours of Chipotle Mexican Grill in Chippenham?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Chippenham offer pickup and delivery services?
Yes, Chipotle provides in-store pickup and delivery services for customer convenience.
How can I place an order online for Chipotle Mexican Grill in Chippenham?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What is the address and location details for Chipotle Mexican Grill in Chippenham?
Chipotle is located at 7106 Midlothian Tpke, Chesterfield, North Chesterfield, VA 23225, inside Beaufont Mall.
Does Chipotle Mexican Grill in Chippenham accept credit cards?
Yes, Chipotle accepts credit cards for payment.
Is Chipotle Mexican Grill in Chippenham an LGBTQ friendly establishment?
Yes, Chipotle welcomes LGBTQ customers and is inclusive to all.
What places of interest are near Chipotle Mexican Grill in Chippenham that customers might visit?
Nearby places include Starbucks for coffee, Cloverleaf Mall for shopping, and Culinard Culinary School if you're interested in cooking classes.
Are there other Mexican restaurants near Chipotle Mexican Grill in Chippenham?
Yes, there are other Mexican restaurants nearby including a location called Mexican Grill close by for additional dining options.
Which mobile phone stores are located near Chipotle Mexican Grill in Chippenham?
Nearby mobile phone stores include T-Mobile, Verizon, Adcomm Springrock, and Verizon Authorized Retailer - BeMobile, convenient for phone shopping before or after your meal.