Bojangles

3.6
787 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
2600 Bensley Commons Blvd, North Chesterfield, VA
23237, United States

Hours

Reviews

3.6
787 reviews
5 stars
294
4 stars
186
3 stars
134
2 stars
57
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and staff rudeness, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold, old, or poorly prepared items, including burnt biscuits and missing orders.

Cleanliness and Atmosphere

The restaurant was noted for being clean by some, but others mentioned issues with staff behavior and uncomfortable dining conditions.

Staffing Problems

Many reviews indicated that the location is often understaffed, contributing to slow service and operational issues.

Mixed Experiences

Some customers had positive experiences with friendly staff and good food, while others had negative encounters, highlighting inconsistency in service and food quality.
  • RS
    Rosa Shepherdson
    Oct 27, 2025
    1.0
    The service there tucked. I waited in drive thru for 15 minutes to get a drink. There were a out 6 employees in restaurant. Three on phones. It's ridiculous to have customers waiting like that. It will be a while before I return there. The employees seem to what they want. How can you improve your service for customers. Get rid of the dead weight.
  • KB
    Kerry Blake
    Oct 10, 2025
    1.0
    Service here is terrible, the staff needs to be changed. I’m only writing this review because of multiple visits and I’m always left irritated, from the long wait time going through the drive through to not disclosing what’s available and what’s not when ordering. Not to mention just being given whatever and not what you order. I don’t know who is the manager here but they are doing a crappy job or the whole staff just doesn’t care. When you do get your food it’s often time old and cold so I don’t understand what the long wait was for. Like now I ordered through the drive through yet I’ve been waiting for 15 minutes instead of them informing me that they have nothing ready I’ve never seen a fast food place this sloppy
  • RR
    Raheem Richardson
    Sep 30, 2025
    5.0
    The customer service from special was outstanding she handled the customers under extreme stressful conditions And got me out in a timely manner this store need more reps like her
  • MH
    Malinda Hammond
    Sep 21, 2025
    1.0
    Raw Bo berry biscuits twice as a pregnant women I’m heated having to send my husband back and fourth inside for the same results. then it’s a bunch of kids talking crazy to eachother pants hanging low I see boxers the worse by far thanks anyway.
  • BE
    Barbara Eason
    Sep 17, 2025
    5.0
    I went in around lunch time to buy chicken. The food was just coming out. The chicken was nice, fresh and hot. The French fries were cooked to perfection, and the biscuits were to die for. And normally I don't like fountain tea, but there sweet tea was just right, not too sweet, not to bitter. So, if u do stop by that Bo'Jangles, be sure to go during the lunch rush when the food is just coming out and the service is just as good as the food!

Frequently Asked Questions About Bojangles

What are the operating hours for Bojangles at 2600 Bensley Commons Blvd?

Bojangles is open daily from 5:30 AM to 10:00 PM.

Does Bojangles offer drive-through service at this location?

Yes, the drive-through is open daily from 5:30 AM to 10:00 PM.