Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported long wait times, poor service, and staff rudeness, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed fresh and hot food, others complained about cold, old, or poorly prepared items, including burnt biscuits and missing orders.
Cleanliness and Atmosphere
The restaurant was noted for being clean by some, but others mentioned issues with staff behavior and uncomfortable dining conditions.
Staffing Problems
Many reviews indicated that the location is often understaffed, contributing to slow service and operational issues.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, while others had negative encounters, highlighting inconsistency in service and food quality.
RS
Rosa Shepherdson
Oct 27, 2025
1.0
The service there tucked. I waited in drive thru for 15 minutes to get a drink. There were a out 6 employees in restaurant. Three on phones. It's ridiculous to have customers waiting like that. It will be a while before I return there. The employees seem to what they want. How can you improve your service for customers. Get rid of the dead weight.
KB
Kerry Blake
Oct 10, 2025
1.0
Service here is terrible, the staff needs to be changed. I’m only writing this review because of multiple visits and I’m always left irritated, from the long wait time going through the drive through to not disclosing what’s available and what’s not when ordering. Not to mention just being given whatever and not what you order. I don’t know who is the manager here but they are doing a crappy job or the whole staff just doesn’t care. When you do get your food it’s often time old and cold so I don’t understand what the long wait was for. Like now I ordered through the drive through yet I’ve been waiting for 15 minutes instead of them informing me that they have nothing ready I’ve never seen a fast food place this sloppy
RR
Raheem Richardson
Sep 30, 2025
5.0
The customer service from special was outstanding she handled the customers under extreme stressful conditions
And got me out in a timely manner this store need more reps like her
MH
Malinda Hammond
Sep 21, 2025
1.0
Raw Bo berry biscuits twice as a pregnant women I’m heated having to send my husband back and fourth inside for the same results. then it’s a bunch of kids talking crazy to eachother pants hanging low I see boxers the worse by far thanks anyway.
BE
Barbara Eason
Sep 17, 2025
5.0
I went in around lunch time to buy chicken. The food was just coming out. The chicken was nice, fresh and hot. The French fries were cooked to perfection, and the biscuits were to die for. And normally I don't like fountain tea, but there sweet tea was just right, not too sweet, not to bitter. So, if u do stop by that Bo'Jangles, be sure to go during the lunch rush when the food is just coming out and the service is just as good as the food!
What are the operating hours for Bojangles at 2600 Bensley Commons Blvd?
Bojangles is open daily from 5:30 AM to 10:00 PM.
Does Bojangles offer drive-through service at this location?
Yes, the drive-through is open daily from 5:30 AM to 10:00 PM.
What types of cuisine does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
Can I order Bojangles food online or through a mobile app?
Yes, you can order online at https://www.bojangles.com/order/ or through the Bojangles app available on both iOS and Android.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, MasterCard, Visa, and travelers checks as payment methods.
Does the Bojangles location have seating available?
Yes, this Bojangles location offers indoor seating but does not have outdoor seating.
Does Bojangles offer catering services?
Yes, Bojangles provides catering for various events and gatherings.
Which nearby places might I visit before or after dining at Bojangles?
Nearby places include the YMCA for fitness, Luna Restaurant and LUNA Nightclub Restaurante y Billar for dining and entertainment, and the Genesis Learning Center for education services.
Are there any nearby entertainment venues close to Bojangles?
Yes, nearby entertainment options include Night Club Luna Restaurant, Bar El Salvadoreño Nightclub, and Club Universal pool hall.
What nearby services are available around Bojangles for shoppers or general errands?
Nearby you can find Family Dollar for discounts and groceries, Garland's Auto Repair for vehicle services, and Tienda Doña Ana for gifts and clothing.