Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Norfolk Tidewater Dr.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.3
411 reviews
5 stars
155
4 stars
69
3 stars
40
2 stars
30
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and unprofessional staff behavior.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about overcooked, greasy, or poorly seasoned wings.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
Customer Experience
While some customers praised the friendly service, many others expressed dissatisfaction with their overall experience.
- JSJordan SharpJan 2, 20261.0Place is ok, food is NEVER up to par! If you get it delivered, it's even worse! Never received my drink ether, on two occasions. Horrible service in multiple ways.
- DDDijah DabestDec 12, 20255.0Good food thanks again
- EAEvelyn AlvarezNov 26, 20255.0They were very patient with us as we had 11 people in our group. Dylan was super kind and made sure our order was accurate.
- BNBrianna NicholsNov 14, 20251.0I stood in line. I have an hour waiting for a pick up order. The lady with red hair never acknowledged me but acknowledged everyone else behind me then proceeded to take 25 minutes to make the order and then I had to wait an extra five minutes before she told me that the water was ready. It had been sitting there and she didn’t say anything but was repeating everybody else’s name for their orders. I’ve then had to ask her twice to give me the order that have been sitting there. They were extremely slow is organized, and the seating area was dirty. I would not recommend this establishment and carry out to anybody.
- CMCharles minggiaNov 14, 20252.0So the website lied and said my order would be ready in 30 mins at the most. 20 mins after ordering, I went in and they didn't even know I had ordered. Never came on their screen, they said even tho I saw it on the order screen next to the register. The place was filled with waiting ppl and the only thing I saw happening was an employee arguing with the manager about being fired. That was 25 mins ago!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Norfolk Tidewater Dr.?
Wingstop Norfolk Tidewater Dr. is open Monday through Wednesday and Sunday from 10:30 AM to 12:00 AM, Thursday from 10:30 AM to 1:00 AM, and Friday and Saturday from 10:30 AM to 2:00 AM.
Does Wingstop Norfolk Tidewater Dr. offer delivery and pickup services?
Yes, Wingstop Norfolk Tidewater Dr. offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop online or through an app?
Yes, you can order online for carryout and delivery from Wingstop Norfolk Tidewater Dr. using their website or mobile apps available on both iOS and Android.
What types of wings and flavors does Wingstop Norfolk Tidewater Dr. serve?
Wingstop offers classic and boneless wings, as well as tenders, with over 11 iconic flavors such as Lemon Pepper and Original Hot to satisfy any craving.
Are there drive-through services available at Wingstop Norfolk Tidewater Dr.?
No, Wingstop Norfolk Tidewater Dr. does not have drive-through services; it is closed for all days in that regard.
What payment methods are accepted at Wingstop Norfolk Tidewater Dr.?
They accept major credit cards including American Express, Discover, Mastercard, and Visa.
Where is Wingstop Norfolk Tidewater Dr. located?
Wingstop Norfolk Tidewater Dr. is located at 7750 Tidewater Dr. #305, Norfolk, VA 23505, USA.
What are some nearby restaurants around Wingstop Norfolk Tidewater Dr.?
Nearby restaurants include Fuddruckers, KPOT Korean BBQ & Hot Pot, Hook & Reel seafood restaurant, Great Wall Chinese restaurant, Tropical Smoothie Cafe, MrBeast Burger, Ruby Tuesday, and Subway. You can enjoy a variety of cuisines before or after visiting Wingstop.
Are there shopping options near Wingstop Norfolk Tidewater Dr.?
Yes, you can visit Kentarsha's Boutique for women's clothing and the department store Kmart nearby for your shopping needs.
What other services or amenities are close to Wingstop Norfolk Tidewater Dr.?
Nearby services include Phone Repair Guy Norfolk for device repairs, Jackson Hewitt Tax Service for accounting, several beauty salons like Lj Nail Spa and Nails Etc, banks such as Dollar Bank, and financial services like Real Wealth Initiative and CoinFlip Bitcoin ATM.