Brand Certified
Wingstop
2.9(273 reviews)
Certified by Wingstop • Feb 22, 2026
Business Details
520 W. 21st St, Ste D1, Norfolk, VA
23517, United States
Certified by Wingstop • Feb 22, 2026
(757) 612-9464
Certified by Wingstop • Feb 22, 2026
https://www.wingstop.com/
Certified by Wingstop • Feb 22, 2026
About
Certified by Wingstop • Feb 22, 2026
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Norfolk W. 21st. St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Wingstop • Feb 22, 2026
Hours
Certified by Wingstop • Feb 22, 2026
Reviews
2.9
273 reviews
5 stars
92
4 stars
33
3 stars
16
2 stars
27
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times, unresponsive staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted issues with food quality, including cold wings, incorrect orders, and unsanitary conditions.
Customer Experience
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Cleanliness Concerns
Multiple reviews mentioned poor cleanliness in the restaurant, including dirty floors and unsanitary food handling practices.
- JVJosh Vaughn1 day ago2.0This place is DISGUSTING inside. Waited for around 10 mins just to place my order. Then while ordering the worker was texting the entire time taking my order. I will say the food was good I won’t lie 😂. But I can’t imagine the sanitation of the kitchen if the rest of the place was this nasty. Seriously wish I would have seen the rest of the place before ordering because I would have left.
- YVYasmin VenturaFeb 18, 20265.0This is literally the best experience I’ve ever had at a Wingstop my food was absolutely perfect and I was very pleased. The workers were very nice too. I will definitely be coming back 10 out of 10 experience.
- ACarielle cFeb 18, 20265.0I went to Wingstop this Wednesday, February 18th, at like 9pm ish and I genuinely have never had an experience this good before. From start to finish, everything was perfect. The food came out exactly how I asked for it — every detail was right, which honestly never happens because I get it extra seasoned and well done and they did it perfect. The flavors were on point, the fries were seasoned just right, and everything tasted amazing. You can tell the team really cared about getting the order right and putting out quality food. I’ve ordered here before and it has never been this good it was hands down the best experience I’ve ever had at any Wingstop. Will be coming here a bunch after this. Definitely exceeded my expectations.
- IIIzzyFeb 9, 20261.0I got the ten boneless wings through door dash from here and there is absolutely no reason why something that's worth $20 should be this small. I have tiny hands and one boneless wing is size of half of my pointer finger. These portions should be bigger, and if not bigger than cheaper. I decided to try hawaiian flavor for the first time also and sauce wasn't even fully on the hawaiian wings. The wings were also cold to add onto this. I've ordered wingstop before and the portions should never be this small for how much I paid. Nor should my food be so carelessly packaged. I'm never ordering again from here this is ridiculous.
- LELaura EversJan 29, 20261.0I prepaid for a takeout order. When I went to go pick it up there was NOBODY at the counter. The place looked and sounded empty. I called out to get assistance for over five minutes. Nobody came. And seeing my order on the shelf I just went and grabbed it myself and left. I already paid for it. The service is terrible at this place. Im never returning to this location again.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on weekdays?
Wingstop Norfolk W. 21st. St is open from 10:30 AM to midnight Monday through Wednesday, and until 1:00 AM Thursday and Friday.
Does Wingstop at Norfolk W. 21st St offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Are drive-through services available at Wingstop Norfolk W. 21st St?
No, Wingstop Norfolk W. 21st St does not have drive-through services; it is closed every day for drive-through hours.
How can I order Wingstop online for carryout or delivery?
You can order online for carryout and delivery through Wingstop’s website or mobile apps; links are available at Wingstop Norfolk's menu page and app stores.
What types of payment does Wingstop Norfolk W. 21st St accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What kind of menu and flavors can I expect at Wingstop Norfolk W. 21st St?
Wingstop offers classic or boneless wings, tenders, hand-cut seasoned fries, and signature sides with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is Wingstop Norfolk W. 21st St open on weekends?
Yes, it is open from 10:30 AM to 1:00 AM on Fridays and Saturdays, and from 10:30 AM to midnight on Sundays.
Are there any nearby dessert or ice cream shops near Wingstop?
Yes, Cold Stone Creamery is nearby, offering ice cream and smoothies—perfect for a treat before or after your Wingstop meal.
What nearby real estate agencies are close to Wingstop Norfolk W. 21st St?
Nearby real estate agents include ELG Consulting Group, Lamar Raker, Grand Bay Advisors, and Norfolk Real Estate, useful if you’re exploring local property options.
What local transportation options are near Wingstop Norfolk W. 21st St?
Norfolk Airport Limo Service is nearby, providing convenient airport transportation if you are traveling to or from the area.
Brand Certified Facts from Wingstop
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Certified February 22, 2026Yext Knowledge Graph
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