When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Norfolk W. 21st. St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported extremely slow service, long wait times, and unprofessional behavior from staff.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor handling of online orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and sticky surfaces.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold wings, undercooked items, and unsatisfactory portion sizes.
Customer Service
While some employees received praise for their friendliness, many reviews criticized the overall customer service experience as rude and unhelpful.
LS
Lauren Smith-Bove
Dec 26, 2025
1.0
Placed a $70 order for pickup and somehow “gave it away” and said door dashed picked it up to deliver it when it was a PICKUP through their app. There’s no way they had my delivery info and definitely didn’t even check for a confirmation. And they “couldn’t” do anything about it. No refund no remade order.
CN
Carlton Northern
Dec 13, 2025
1.0
This place suuuucks!!!
JR
Jesse Ramirez
Dec 12, 2025
2.0
I waited 30 minutes for my order. When I did get my food it was already cold. Employees are busy talking to previous employees and their friends. I forgot how bad the service is here but this time I remembered to leave a review.
TT
tegboi8
Nov 16, 2025
1.0
Placed my order online 15 minutes before getting here and they said they gave my food away to a random person when I was standing here the whole time. I wasn’t the only person they did this to as well. I will 1000% never be returning.
SB
She Brothers
Nov 4, 2025
5.0
I had gotten 25 wings (boneless) & Large cheese fries for $21.81. With the economy the way it is... YOU CAN'T BEAT THIS DEAL!!!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop on weekdays?
Wingstop Norfolk W. 21st. St is open from 10:30 AM to midnight Monday through Wednesday, and until 1:00 AM Thursday and Friday.
Does Wingstop at Norfolk W. 21st St offer delivery and pickup services?
Are drive-through services available at Wingstop Norfolk W. 21st St?
No, Wingstop Norfolk W. 21st St does not have drive-through services; it is closed every day for drive-through hours.
How can I order Wingstop online for carryout or delivery?
You can order online for carryout and delivery through Wingstop’s website or mobile apps; links are available at Wingstop Norfolk's menu page and app stores.
What types of payment does Wingstop Norfolk W. 21st St accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What kind of menu and flavors can I expect at Wingstop Norfolk W. 21st St?
Wingstop offers classic or boneless wings, tenders, hand-cut seasoned fries, and signature sides with over 11 iconic flavors including Lemon Pepper and Original Hot.
Is Wingstop Norfolk W. 21st St open on weekends?
Yes, it is open from 10:30 AM to 1:00 AM on Fridays and Saturdays, and from 10:30 AM to midnight on Sundays.
Are there any nearby dessert or ice cream shops near Wingstop?
Yes, Cold Stone Creamery is nearby, offering ice cream and smoothies—perfect for a treat before or after your Wingstop meal.
What nearby real estate agencies are close to Wingstop Norfolk W. 21st St?
Nearby real estate agents include ELG Consulting Group, Lamar Raker, Grand Bay Advisors, and Norfolk Real Estate, useful if you’re exploring local property options.
What local transportation options are near Wingstop Norfolk W. 21st St?
Norfolk Airport Limo Service is nearby, providing convenient airport transportation if you are traveling to or from the area.