Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,545 reviews
5 stars
489
4 stars
285
3 stars
245
2 stars
122
1 star
404
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback indicated that food was often cold, stale, or improperly cooked, leading to dissatisfaction among patrons.
Long Wait Times
Customers frequently experienced long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Cleanliness and Atmosphere
Several reviews mentioned unsanitary conditions and a chaotic atmosphere, contributing to a negative dining experience.
- LMLakisha MooreJan 4, 20261.0Sat in the drive through 1/4/26 at approximately 12:09 to 12:16 no one came to intercom, so I pulled around and sat for 10 more minutes. Answer clearly see people qith head phones on like what you guys got going on it's a Saturday one car infront of me and no service it's ridiculous. So I went to Mcdonalds next door was in and out within 10 mins from order time to getting my food. Craziness
- LCLaurie ChapmanDec 22, 20254.0Food same as usual. The server could be clearly heard on the ordering intercom and was very friendly when I picked up by drive-thru order. The window cashiers are always friendly. 🙂
- KBK BDec 16, 20251.0I visited this establishment Friday 12/12/25 around 7 something A darkskin girl named Angel who also wears glasses was my cashier. She was very hard of hearing . When I arrived to pay and retrieve my food , she was ignoring me when I tried to get her attention. She doesn’t know how to multitask I even saw a manager (white lady with long gray hair ) telling her she can’t roam Around she needs to stay by the window. She gave me raspberry tea instead of sweet tear & when I asked for an Arnold palmar she gave me raspberry tea mixed with lemonade . I was around 10 minutes away from the establishment so I just threw it out the window . But not only were you unprofessional you don’t pay attention to detail nor listen carefully. My sandwiches were wrong & I was given the incorrect sauce with my meal . It aggravates me when I spend my hard earned money and can’t get what I asked for them as well as I don’t recognize it’s wrong until I’m already gone . Do better at this location seriously.
- MSMichael SpeadDec 12, 20254.0Sandwiches were fresh, tenders were old
- TAthe Fleeting AdmiralNov 28, 20251.0I went here 3 times to see if they would get better. Didn’t happen. Either the food was undercooked or order was wrong and the last time was waiting to order at the front and just nobody came to take my order about 20 mins legit i just left. 😔
Frequently Asked Questions About Wendy's
Is 725 Newtown Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's 725 Newtown Rd, Norfolk, VA?
The drive-through is open from 8:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 725 Newtown Rd serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment methods does Wendy's at 725 Newtown Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 725 Newtown Rd currently hiring?
To check hiring status, visit the Wendy's Careers page and search for jobs in Norfolk, VA.
How can I provide feedback or contact Wendy's Norfolk location?
You can contact their Customer Care team via the Contact page or call (757) 466-9370 for this location.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on Wendy's website and mobile app, with in-restaurant posters also available.
What notable places are near Wendy's at 725 Newtown Rd?
Nearby places include Steve C Taylor Law Offices, Pink Banana Romantic Boutique, and Surf Rider seafood restaurant, which offer legal, shopping, and dining options nearby.
How can nearby places like Steve C Taylor Law Offices and Surf Rider benefit Wendy's customers?
Customers visiting legal offices like Steve C Taylor Law Offices or dining at Surf Rider can conveniently stop by Wendy's for a quick meal or snack before or after their appointments or meals.
Are there quick service and automotive options close to Wendy's 725 Newtown Rd?
Yes, nearby places such as Jiffy Lube and Take 5 Oil Change offer automotive services, ideal for customers wanting to combine car care with grabbing food at Wendy's.