At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.
Long Wait Times
Customers frequently experienced long wait times, both in the drive-thru and inside the restaurant.
Staff Behavior
Several reviews mentioned staff being unprofessional, including being on their phones or engaging in conversations instead of serving customers.
Management Issues
There were complaints about poor management practices, including staff shortages and lack of coordination during shifts.
NN
N. N.
Nov 15, 2025
2.0
They’ll make you wait for food that’s not even fresh. Nuggets taste like they’ve been sitting for hours
MV
Marshall Vanover
Nov 7, 2025
1.0
Paid for 10 spicy nuggets but got 9 regular room temp nuggets after being told to pull forward and waiting 15 minutes when it wasn’t even busy.
1. Quick service
2. Correct order
3. Hot food
You can only pick two and this place can’t deliver on any of them so just go to Chick-fil-a or something.
EY
Emily Yurgaitis
Nov 7, 2025
5.0
Autism mom with a son who LOVES Wendy's. We eat at a lot of Wendy's...a lot. We're in the Virginia Beach/Norfolk area this weekend for a big Special Olympics event. We walked in and we were greeted SO WARMLY. It caught me off guard with the genuine smiles and the patience with my son ordering for himself. I know when I walk in a Wendy's what we're going to get food-wise but THANK YOU, THANK YOU for being especially kind.
AB
Allison Briggs
Nov 7, 2025
5.0
My new favorite store. Wow ! Dined in and excellent
EH
Eric Huff
Nov 4, 2025
2.0
Some lady sniffling, coughing and wearing a mask is handling my food? Come on!! Send her home. Disgusting
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norfolk, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norfolk, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 466-9370.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 725 Newtown Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Norfolk, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's 725 Newtown Rd, Norfolk, VA?
The drive-through is open from 8:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 725 Newtown Rd serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the App Store.
What payment methods does Wendy's at 725 Newtown Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's at 725 Newtown Rd currently hiring?
To check hiring status, visit the Wendy's Careers page and search for jobs in Norfolk, VA.
How can I provide feedback or contact Wendy's Norfolk location?
You can contact their Customer Care team via the Contact page or call (757) 466-9370 for this location.
Where can I find Wendy's menu and nutrition information?
Menu and nutrition details are available on Wendy's website and mobile app, with in-restaurant posters also available.
What notable places are near Wendy's at 725 Newtown Rd?
Nearby places include Steve C Taylor Law Offices, Pink Banana Romantic Boutique, and Surf Rider seafood restaurant, which offer legal, shopping, and dining options nearby.
How can nearby places like Steve C Taylor Law Offices and Surf Rider benefit Wendy's customers?
Customers visiting legal offices like Steve C Taylor Law Offices or dining at Surf Rider can conveniently stop by Wendy's for a quick meal or snack before or after their appointments or meals.
Are there quick service and automotive options close to Wendy's 725 Newtown Rd?
Yes, nearby places such as Jiffy Lube and Take 5 Oil Change offer automotive services, ideal for customers wanting to combine car care with grabbing food at Wendy's.