At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of attention.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.
Food Quality
Many reviews mentioned stale or cold food, with several customers noting that their meals seemed to have been prepared in advance or were not fresh.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when few cars were present.
Cleanliness and Hygiene
Several reviews pointed out unsanitary conditions, including dirty dining areas and concerns about food handling practices.
TL
Tiffany L
Dec 9, 2025
1.0
I just can't go here anymore people! The staff is extremely rude and seems distracted most often! I've tried to get over the issues with the staff and inaccurate orders in my visits to this location. But, today, I tried to order a plain burger, apples and fries. But the poor order taker first, welcomed me to "McDonald's" (no joke) before correcting himself. I ignored that, but then he couldn't get my order right. When i tried to tell him he missed the apples, he simply told me my total and asked me to drive around without addressing my question. So, I simply drove off and made up my mind never to return, it is not worth the trouble.
I do hope you all can do better before there are literally no satisfied customers left to keep your location afloat! Good training goes a very long way!
SB
Savannah Bussell
Oct 20, 2025
1.0
Ordered the nuggets party pack from this location (50 nuggets). They refused to give me a receipt, then only gave me 20 nuggets of the 50 I paid for. When returning to the location, they said they didn't remember me, and I didn't have a receipt because they refused to give it to me in the first place. Don't go here, they'll steal your money.
GY
Guocheng Yu
Oct 12, 2025
1.0
Bad feeling.so slow
TH
Tayla Hendricks
Oct 4, 2025
1.0
It seemed to be a meeting of four employees in the dining area while they asked customers to pull up after already paying to wait for our food. I waited over 20 minutes, maybe even over 30 minutes, for my meal in the drive-thru. When I was given my drink, it was overflowing to the point that I had to ask for napkins while it got all over the inside of my car door, and the top wasn’t fully on.
The young man was nice when giving the drink and bringing out food but that did not make up for the wait time.
To top it off, the food was not fresh. The fries were so cold and bad that I threw them out. The burger was okay. Not to complain about getting more, but I ordered a single and received a double. The nuggets had to be reheated in my air fryer, and that still barely helped.
KM
Kelly M
Sep 24, 2025
1.0
09/24/2025
I went to the drive through and got 10pc spicy nugget and fries. My food taste so okd like its been sitting for 15+ minutes. Im never coming back to this location
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's drive-through at 8275 Hampton Boulevard, Norfolk, VA?
The Wendy's drive-through at this location is open daily from 8:00 AM to 12:00 AM.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location in Norfolk, VA serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I place an order online or via an app for Wendy's at 8275 Hampton Boulevard?
Yes, you can order online at order.wendys.com or through the Wendy's app available on the App Store for convenient mobile ordering.
What payment methods are accepted at Wendy's Norfolk, VA?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is delivery available for Wendy's at this Norfolk location?
Delivery may be available; check availability by entering your address on the Wendy's app or at order.wendys.com under the 'Get It Delivered' section.
How can I contact Wendy's at 8275 Hampton Boulevard for feedback or questions?
You can contact the Wendy's Customer Care team via live chat or message on their Contact page, call 888-624-8140, or directly reach this location at (757) 423-1971.
What nearby restaurants can I visit before or after Wendy's at 8275 Hampton Boulevard?
Nearby dining options include Cal'z Pizza Subs & Wings, Golden Dragon Chinese Restaurant, Jersey Mike's Subs, Chanello's Pizza, Blue Ribbon Brews & BBQ, Ruby Tuesday, and Mike's Pizza.
Are there convenient places for banking or financial services near Wendy's Norfolk?
Yes, nearby you will find H&R Block, Coin Cloud Bitcoin ATM, and PNC ATM, providing various financial and currency exchange services.
Where can I find convenient services like shipping or automotive parts near Wendy's at Hampton Boulevard?
Close to Wendy's are UPS Access Point location for shipping needs and Advance Auto Parts for automotive supplies.
What is the attire recommendation for dining at Wendy's on Hampton Boulevard?
The recommended attire is casual, making it a comfortable place for a quick meal or casual dining experience.