Wendy's

3.1
715 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8275 Hampton Boulevard, Norfolk, VA
23505, United States

Hours

Reviews

3.1
715 reviews
5 stars
208
4 stars
134
3 stars
109
2 stars
75
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of attention.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.

Food Quality

Many reviews mentioned stale or cold food, with several customers noting that their meals seemed to have been prepared in advance or were not fresh.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when few cars were present.

Cleanliness and Hygiene

Several reviews pointed out unsanitary conditions, including dirty dining areas and concerns about food handling practices.
  • TL
    Tiffany L
    Dec 9, 2025
    1.0
    I just can't go here anymore people! The staff is extremely rude and seems distracted most often! I've tried to get over the issues with the staff and inaccurate orders in my visits to this location. But, today, I tried to order a plain burger, apples and fries. But the poor order taker first, welcomed me to "McDonald's" (no joke) before correcting himself. I ignored that, but then he couldn't get my order right. When i tried to tell him he missed the apples, he simply told me my total and asked me to drive around without addressing my question. So, I simply drove off and made up my mind never to return, it is not worth the trouble. I do hope you all can do better before there are literally no satisfied customers left to keep your location afloat! Good training goes a very long way!
  • SB
    Savannah Bussell
    Oct 20, 2025
    1.0
    Ordered the nuggets party pack from this location (50 nuggets). They refused to give me a receipt, then only gave me 20 nuggets of the 50 I paid for. When returning to the location, they said they didn't remember me, and I didn't have a receipt because they refused to give it to me in the first place. Don't go here, they'll steal your money.
  • GY
    Guocheng Yu
    Oct 12, 2025
    1.0
    Bad feeling.so slow
  • TH
    Tayla Hendricks
    Oct 4, 2025
    1.0
    It seemed to be a meeting of four employees in the dining area while they asked customers to pull up after already paying to wait for our food. I waited over 20 minutes, maybe even over 30 minutes, for my meal in the drive-thru. When I was given my drink, it was overflowing to the point that I had to ask for napkins while it got all over the inside of my car door, and the top wasn’t fully on. The young man was nice when giving the drink and bringing out food but that did not make up for the wait time. To top it off, the food was not fresh. The fries were so cold and bad that I threw them out. The burger was okay. Not to complain about getting more, but I ordered a single and received a double. The nuggets had to be reheated in my air fryer, and that still barely helped.
  • KM
    Kelly M
    Sep 24, 2025
    1.0
    09/24/2025 I went to the drive through and got 10pc spicy nugget and fries. My food taste so okd like its been sitting for 15+ minutes. Im never coming back to this location

Frequently Asked Questions About Wendy's

Is 8275 Hampton Boulevard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's drive-through at 8275 Hampton Boulevard, Norfolk, VA?

The Wendy's drive-through at this location is open daily from 8:00 AM to 12:00 AM.