Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,645 reviews
5 stars
535
4 stars
287
3 stars
285
2 stars
147
1 star
391
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers noted both quick service during busy times and long waits, with some experiencing delays of over 30 minutes.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and unsatisfactory food quality.
Cleanliness
The restaurant was often reported as dirty, with unsanitary conditions in both dining and restroom areas.
Staff Attitude
Customer service was frequently described as rude or unprofessional, with reports of staff arguing and ignoring customers.
Food Quality
Food quality varied significantly, with complaints about cold, stale, or improperly cooked items, alongside some positive mentions of hot and fresh food.
- MFM FreemanNov 10, 20252.0Manager had bad attitude when asked to clarify if order was understood. Also their Coke doesn't taste right. Plus they couldn't provide a receipt.
- EWElexsie WorkmanOct 26, 20252.0service was quick but they gave me soft serve in a cup instead of the frosty i ordered… disappointed because they weren’t busy or anything just lazy
- BBBig BearOct 25, 20255.0Love this Wendy's no matter how busy it gets, but I need corporate to work with the city/leaser., to work on this parking lot. Potholes been here since HRT was TRT. Good, but do better
- SSSaraOct 21, 20254.0Food came fast and hot despite it being busy. The only negative was (whom I assume was the manager) was speaking harshly to the other workers. It was uncomfortable to watch.
- FPFrank PoperowitzOct 20, 20252.0I waited like 30 minutes for my food. They screwed up my order. It cost over $30 for one value meal and two additional burgers. I would go back to this location.
Frequently Asked Questions About Wendy's
Is Monticello Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norfolk, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norfolk, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 627-9500.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Monticello Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Norfolk, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 1805 Monticello Ave still open?
Yes! This Wendy's location is open and committed to serving quality food via dine-in, drive-thru, and delivery.
What are the drive-thru hours for Wendy's on Monticello Ave?
Drive-thru is open from 6:30 AM to 2:00 AM Monday through Friday, and from 7:00 AM to 2:00 AM on weekends.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or via app for this Wendy's?
You can order through the Wendy's app or visit order.wendys.com and select this location to place your order.
What payment methods does Wendy's at Monticello Ave accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition info are available at menu.wendys.com and on the Wendy's mobile app.
How can I contact the Wendy's at 1805 Monticello Ave for feedback or questions?
You can call (757) 627-9500 or visit wendys.com/contact-us for customer care and feedback options.
Are there other fast food options near Wendy's on Monticello Ave?
Yes, nearby fast food restaurants include Cook Out, KFC, and Doumar's Cones and Barbecue, giving you multiple dining choices in the area.
What local amenities are close to the Wendy's on Monticello Ave?
Nearby you can find services such as Jay Jay's Hand Car Wash for auto detailing and Old Point National Bank for banking needs.
Are there any interesting places to visit near Wendy's on Monticello Ave?
You can explore nearby places like Element at Ghent, a historical building and accommodation, or visit the Hope House Thrift Shop for unique finds.