Wendy's

3.2
1286 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
208 E. Little Creek, Norfolk, VA
23505, United States

Hours

Reviews

3.2
1,286 reviews
5 stars
393
4 stars
241
3 stars
211
2 stars
130
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others complained about cold food, soggy bread, and poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions, including bugs near food dispensers and a generally unclean environment.

Speed of Service

Customers frequently noted long wait times, both in the drive-thru and for food preparation, leading to frustration.
  • KH
    Kaiyi H
    Oct 31, 2025
    1.0
    Incompetent and rude staff. Nothing fast about fast food when you wait 30mins for it.
  • RW
    Rhonda Williams
    Oct 26, 2025
    5.0
    I just want to say that my family got the best food we've ever had from here today! I don't usually post reviews but it was THAT GOOD! I even called to tell them and got a very friendly and enthusiastic thank you from their manager Sarah! I'm so glad they are finally back to being great again. Whatever changed...keep up the good work!
  • JJ
    James
    Oct 19, 2025
    4.0
    Food was cold , no other customers were around 230, 3pm.. no like they were busy, worst was I had to wait so I expected hot food or at least fries..
  • JD
    Joe Davila
    Oct 9, 2025
    1.0
    This is a trashy Wendy’s anytime here they always make you wait instead of waiting at the drive-through window. You have to wait before the window or by the door obviously so they can lie about their time and pretend they actually do things fast corporate needs to step in and do something about the store maybe hire some new employees or something.
  • CH
    CLARISTA Hampton
    Oct 2, 2025
    1.0
    Evening crew is trash!!!! Manager on phone. Complaining when ordering food. Putting their fingers in peoples food. All yall needs to get fired!!!! Why have a job at a fast food and complain when people order food😂

Frequently Asked Questions About Wendy's

Is 208 E. Little Creek Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.