Wendy's

3.5
1613 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1279 North Military Hwy, Norfolk, VA
23502, United States

Hours

Reviews

3.5
1,613 reviews
5 stars
586
4 stars
368
3 stars
247
2 stars
133
1 star
279

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted slow service, rude staff, and frequent order mistakes, contributing to a negative experience.

Cleanliness

Several customers noted unsanitary conditions, including dirty bathrooms and floors, which raised safety concerns.

Customer Service

While some employees were praised for their friendliness and helpfulness, many reviews mentioned unprofessional behavior and lack of acknowledgment from staff.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, and poor handling of complaints.
  • TT
    tarabullock1
    Nov 3, 2025
    2.0
    One of the WORST Wendy's to visit not! They were really good when they first built this location and reopened. Slowly, they've allowed these young individuals to ruin their business! Service is Horrible, no one is friendly, talking on the cell phone at drive through. I was starving so bad.I ordered 24 piece nuggets and a wendys single with cheese extra pickle. The sandwich was so old and soggyI didn't even bother to take it back. .I was so hungry, I threw it away. Do you know it's for warm. The service is getting worse and worse at this location.
  • MT
    Mary Thomas
    Oct 26, 2025
    5.0
    Love the breakfast selection and the caramel crunchy ice cream 🍦 😋
  • JT
    Jacqueline Tokar
    Oct 23, 2025
    4.0
    Speedy service, and pleasant staff.
  • KH
    King of Conquerors Haki
    Sep 3, 2025
    1.0
    Did a mobile order and was not satisfied had to throw out most of my nuggets mobile orders should be made fresh will not come to this location anymore
  • CB
    Callista Barbee
    Sep 3, 2025
    1.0
    I’m frustrated. Last time I came here I asked for unsweet tea and got sweet tea. Today I wanted unsweet tea so I ordered unsweet tea. When they handed it to me I clearly said, “this is unsweet, right?” And she said yes. Guess what… it’s sweet tea. Why is that so hard to get right? How do you make this mistake every visit?

Frequently Asked Questions About Wendy's

Is 1279 North Military Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.