Wendy's

3.3
1506 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1380 E. Little Creek Rd., Norfolk, VA
23518, United States

Hours

Reviews

3.3
1,506 reviews
5 stars
455
4 stars
305
3 stars
297
2 stars
117
1 star
332

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported that the food was often cold, old, or not prepared correctly, with complaints about soggy fries and incorrect orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and frequent mistakes with orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and unkempt staff.

Inconsistent Experience

While some customers praised specific visits for good service and food, the overall trend indicated a decline in quality and service at this location.
  • HM
    Heather Mcelheney
    1 day ago
    5.0
    The girl working the drive thru tonight is awesome! She deserves a raise. Made my night just because of her personality when she made and handed me my frosty. Yes queen! It was delicious!
  • YD
    Yamileth Domínguez
    Jan 1, 2026
    1.0
    Atención fea lentos y la comida la entregan fría
  • TC
    Tonia Cuffee
    Jan 1, 2026
    4.0
    Ok. Way over priced
  • RW
    Robert Watson
    Dec 4, 2025
    1.0
    Horrible, horrible food. The order was wrong, and even if it wasn't, the food I received was nasty and dripping grease. The nuggets were literally breaded grease balls that dripped down my chin when I bit it. The fries were soggy and floppy and didn't have a grain of salt on them. The burger was the wrong burger I ordered and I could tell that the 2 patties on there were cooked at different times. One was hard and dry and chewy, the other was squishy and soggy and fell apart. The toppings on the burger were wrong. Even the drink I ordered was watered down and disgusting. I've never been so disgusted by a Wendy's, and I honestly feel like I would have rather given the $10 to charity than spent it on food for me, because at least then it would've done something good for my heart. There was NOTHING good about this experience.
  • KG
    Krystal Gardier
    Dec 3, 2025
    1.0
    The lady who took the order up sized my drinks without asking if I wanted medium, She waved us off when trying to ask for a receipt, fries were very slim. & It was literally no communication after taking payment. I will not return to this location. Ppl should communicate with customers

Frequently Asked Questions About Wendy's

Is 1380 E. Little Creek Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 1380 E. Little Creek Rd., Norfolk, VA?

Wendy's drive-thru is open from 8:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 2:00 AM on Friday and Saturday.