At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Inconsistent food quality was noted, with several customers receiving cold or improperly prepared items.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and areas around drink machines.
Service Speed
Customers experienced long wait times, particularly in the drive-thru, which detracted from the fast food experience.
Operational Issues
There were multiple complaints about the restaurant not adhering to posted hours and closing early.
JJ
Jeff
Jan 12, 2026
4.0
I mean it's a Wendy's. It isn't gunna win a Michelin Star but hey, it's not McDonald's 🤷🏼♂️
JW
Jeremy White
Jan 9, 2026
2.0
Placed a to-go order for a certain pickup time. When I showed up at that time nothing was ready. Waited for a few minutes before getting my order. When I recieved my order and got back to my shop EVERYTHING was cold. Burger was cold, fries, and nuggets.
DB
Dylan Benson
Dec 5, 2025
2.0
Staff is nice. The chicken tastes like its made of rubber and I threw up 3 times after eating one of their sandwiches
MM
mike mora
Nov 26, 2025
1.0
Wendy closes early every single day. The people who work there are rude too. How is this Wendy still open
TT
Tyler
Nov 6, 2025
4.0
i swear to G-d they gotta get a better wifi. otherwise it’s all good