Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
323 reviews
5 stars
117
4 stars
89
3 stars
47
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked items and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and drink stations.
Service Speed
Many customers experienced long wait times, especially during peak hours, leading to frustration.
Location Issues
The restaurant often closed earlier than advertised, causing inconvenience for customers.
- TTTylerNov 6, 20254.0i swear to G-d they gotta get a better wifi. otherwise it’s all good
- RLR LOct 29, 20251.0I ordered an apple pecan salad last week and it didn't have chicken. Today i ordered the same salad and told them to make sure there's chicken because there wasn't any in it last time. The salad had chicken but no apples.
- KWKaleb WilformOct 28, 20254.0Food is usually fresh
- THTiras HoyleOct 17, 20251.0The customer service is & was below average. That Wendy's customer service is trashy; especially the inside register.
- JFJennefer FortesOct 1, 20251.0I had a bad experience at Wendy's by the naval base. My friend and I buy some food for breakfast but this lady has a bad attitude. She's not supposed to be rude to anyone else. She brings up the store reputation to have a good moral and right conduct. My friend is the one who ask for apologies for what she does. Your rudeness is not good examples to others.
Frequently Asked Questions About Wendy's
Is Norfolk Naval Station Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Norfolk, VA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Norfolk, VA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (757) 632-3570.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Norfolk Naval Station Wendy’s serve breakfast?
Yes, this Wendy’s location in Norfolk, VA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Norfolk, VA?
The drive-through at Wendy's Norfolk is open from 4:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday; 4:00 AM to 8:30 PM on Wednesday; and 5:00 AM to 10:00 PM on Saturday and Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Norfolk, VA serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's delivery available near me in Norfolk?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Norfolk?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's Norfolk for questions or feedback?
You can call Wendy's Norfolk directly at (757) 632-3570, use the Customer Care Live Chat on their Contact page, or complete the Wendy's Customer Satisfaction Survey.
Where is Wendy's located in Norfolk, VA?
Wendy's is located at 9400 Decatur Ave, Building Z 300, Norfolk, VA 23511, USA.
Can I order from Wendy's Norfolk using a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or via their online ordering website.
What are some nearby points of interest around Wendy's Norfolk?
Nearby places include Naval Station Norfolk Gold Star Police Precinct, USS Bataan (LHD-5), Norfolk Naval Base Pier 6, and Norfolk Naval Shipyard, which may be of interest before or after your visit.
How can the nearby Naval Station Norfolk Gold Star Police Precinct assist visitors to Wendy's?
The Naval Station Norfolk Gold Star Police Precinct nearby provides safety and security services, and can assist visitors with directions or information within the Naval Station area.
Are there other dining options near Wendy's at Norfolk Naval Base Pier 4?
Yes, Pier 4 near Norfolk Naval Base is another location offering dining options, giving visitors alternative choices besides Wendy's.