Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Norfolk, VA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Norfolk, VA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
328 reviews
5 stars
118
4 stars
90
3 stars
47
2 stars
16
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Quality
Food quality was inconsistent, with reports of cold, overcooked items and incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with mentions of dirty tables and unsanitary conditions.
Service Speed
Customers experienced long wait times, especially during busy hours, which detracted from the fast food experience.
Operational Issues
The location often closed earlier than advertised, causing frustration among customers.
- JWJeremy White3 days ago2.0Placed a to-go order for a certain pickup time. When I showed up at that time nothing was ready. Waited for a few minutes before getting my order. When I recieved my order and got back to my shop EVERYTHING was cold. Burger was cold, fries, and nuggets.
- DBDylan BensonDec 5, 20252.0Staff is nice. The chicken tastes like its made of rubber and I threw up 3 times after eating one of their sandwiches
- MMmike moraNov 26, 20251.0Wendy closes early every single day. The people who work there are rude too. How is this Wendy still open
- TTTylerNov 6, 20254.0i swear to G-d they gotta get a better wifi. otherwise it’s all good
- RLR LOct 29, 20251.0I ordered an apple pecan salad last week and it didn't have chicken. Today i ordered the same salad and told them to make sure there's chicken because there wasn't any in it last time. The salad had chicken but no apples.
Frequently Asked Questions About Wendy's
Is Norfolk Naval Station Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Norfolk, VA?
The drive-through at Wendy's Norfolk is open from 4:00 AM to 10:00 PM Monday, Tuesday, Thursday, Friday; 4:00 AM to 8:30 PM on Wednesday; and 5:00 AM to 10:00 PM on Saturday and Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's in Norfolk, VA serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is Wendy's delivery available near me in Norfolk?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's Norfolk?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact Wendy's Norfolk for questions or feedback?
You can call Wendy's Norfolk directly at (757) 632-3570, use the Customer Care Live Chat on their Contact page, or complete the Wendy's Customer Satisfaction Survey.
Where is Wendy's located in Norfolk, VA?
Wendy's is located at 9400 Decatur Ave, Building Z 300, Norfolk, VA 23511, USA.
Can I order from Wendy's Norfolk using a mobile app?
Yes, you can order using the Wendy's app available on the Apple App Store or via their online ordering website.
What are some nearby points of interest around Wendy's Norfolk?
Nearby places include Naval Station Norfolk Gold Star Police Precinct, USS Bataan (LHD-5), Norfolk Naval Base Pier 6, and Norfolk Naval Shipyard, which may be of interest before or after your visit.
How can the nearby Naval Station Norfolk Gold Star Police Precinct assist visitors to Wendy's?
The Naval Station Norfolk Gold Star Police Precinct nearby provides safety and security services, and can assist visitors with directions or information within the Naval Station area.
Are there other dining options near Wendy's at Norfolk Naval Base Pier 4?
Yes, Pier 4 near Norfolk Naval Base is another location offering dining options, giving visitors alternative choices besides Wendy's.