Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others display rudeness and lack of attentiveness.
Order Accuracy
Multiple reviews mention frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.
Speed of Service
Customers report slow service, particularly during busy times, with some experiencing long waits for their orders.
Cleanliness and Atmosphere
The store's cleanliness and atmosphere receive mixed reviews, with some customers appreciating the environment while others note issues with staff behavior and store conditions.
Smoothie Quality
While many customers enjoy the smoothies, there are complaints about inconsistency in preparation and quality.
JB
John Baker
Dec 26, 2025
5.0
Absolutely amazing, the female worker Thea took my order and was super polite to me. Excellent customer service, welcoming, talkative, and made sure to wish me a good evening and to come back again. Will definitely be revisiting soon!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dining in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 9 AM to 9 PM.
What pickup and delivery services are available at Tropical Smoothie Cafe?
The cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ahead through a mobile app or online for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available for iOS and Android or via their online ordering website.
What types of payment options does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What kind of food and drinks can I expect at Tropical Smoothie Cafe?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, desserts, and acai bowls with vegan and gluten-free options.
Does Tropical Smoothie Cafe offer delivery, and what are the delivery hours?
Yes, delivery is available Monday to Friday from 7 AM to 9 PM, Saturday from 8 AM to 9 PM, and Sunday from 9 AM to 9 PM.
Where is Tropical Smoothie Cafe located?
It is located at 742 West 21st Street, Unit #B, Norfolk, VA 23517, USA.
Are there other restaurants near Tropical Smoothie Cafe where I can try different cuisines?
Yes, nearby you can find Alkaline (Japanese/Asian), Boon Thai and Siam 21 (Thai), Rajput Indian Cuisine, Kotobuki Sushi Bar, La Bella in Ghent, Bu’ah Bistro (Asian), Panera Bread (Cafe/Bakery), and crudo nudo (Bar). You can enjoy a variety of dining options before or after visiting Tropical Smoothie Cafe.
What nearby shops and services are available close to Tropical Smoothie Cafe?
Nearby you can visit GameStop for video games or entertainment, Cricket Wireless for mobile phone services, Farm Fresh supermarket for groceries, The Vitamin Shoppe for supplements, Chase Bank for banking needs, and beauty salons like Cindy Johnson Hairstylist and Studio Five Twelve.
Is Tropical Smoothie Cafe family-friendly and do they offer kids' menu items?
Yes, Tropical Smoothie Cafe welcomes families and offers a children's menu with various healthy and tasty options.