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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customers consistently praised the smoothies for being delicious and refreshing.
Service Issues
Many reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
The quality of food was often criticized, with reports of incorrect orders, poorly prepared items, and hygiene concerns.
Cleanliness
Several customers noted that the location was dirty, with unsanitary conditions reported in the dining area and restrooms.
Staff Attitude
There were multiple complaints about staff being dismissive or unprofessional, impacting the overall customer experience.
JK
Joann Kobas
Oct 20, 2025
5.0
Love my bowls.
KV
Kathleen Victoria
Oct 5, 2025
4.0
Nice and friendly employees, as well as delicious smoothies.
MW
Malik Williams
Oct 2, 2025
4.0
I ordered the Bahama Mama and Dragon Passion Fruit smoothies, and both were really good — refreshing and flavorful. I also tried the Chipotle Chicken Flatbread. While the sandwich itself had a nice taste, it was very dry because the sauce was applied everywhere except on the chicken. On top of that, it was made pretty sloppy.
If you’re coming here, I’d recommend sticking to the smoothies since they seem to be the stronger suit. Just be careful with the food quality — it can be hit or miss.
TN
Tshibambe christian nsapo
Sep 27, 2025
4.0
Clean ,fast service.
BB
Brian Boydston
Aug 23, 2025
3.0
Classic chain smoothie place. The cashier was bizarre and extremely awkward. Smoothies were good but we had a wrap that was a little off. It had hot lettuce in it which is never a good thing.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday and Saturday, and from 8:00 AM to 9:00 PM on Sunday.
Is delivery available from Tropical Smoothie Cafe and what are the delivery hours?
Yes, delivery is available from 7:00 AM to 9:00 PM Monday through Friday, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
What types of pickup options does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup and curbside pickup services.
What payment methods are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Can I order ahead using an app or online for faster service at Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie Cafe app or online for delivery, curbside pickup, or in-cafe pickup.
What kind of food and drinks does Tropical Smoothie Cafe specialize in?
Tropical Smoothie Cafe specializes in fresh, made-to-order smoothies, wraps, flatbreads, bowls, and other healthier menu options like acai bowls and gluten free items.
Are there any nearby places of interest that I can visit along with Tropical Smoothie Cafe in Norfolk - Little Creek Marketplace?
Yes, nearby you can find places like Cricket Wireless for mobile needs, Dollar Bank for financial services, Great Clips for haircuts, and the Tealux Cafe for bubble tea and coffee.
How can nearby transit or shopping locations help me when visiting Tropical Smoothie Cafe?
Visiting the nearby Little Creek Marketplace area offers convenient access to other retail stores like Mattress Firm and Abc Store, making it easy to combine errands or leisure with your visit to Tropical Smoothie Cafe.
Are there family-friendly amenities or services available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe welcomes families, offers a children's menu, provides free Wi-Fi, and has seating available for dine-in customers.