Tropical Smoothie Cafe

3.6
431 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
7862 Tidewater Drive, Norfolk, VA
23505, United States

Hours

Reviews

3.6
431 reviews
5 stars
190
4 stars
84
3 stars
31
2 stars
32
1 star
94

What are people saying?

AI-generated from recent customer reviews

Smoothies

Customers consistently praised the smoothies for being delicious and refreshing.

Service Issues

Many reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

The quality of food was often criticized, with reports of incorrect orders, poorly prepared items, and hygiene concerns.

Cleanliness

Several customers noted that the location was dirty, with unsanitary conditions reported in the dining area and restrooms.

Staff Attitude

There were multiple complaints about staff being dismissive or unprofessional, impacting the overall customer experience.
  • JK
    Joann Kobas
    Oct 20, 2025
    5.0
    Love my bowls.
  • KV
    Kathleen Victoria
    Oct 5, 2025
    4.0
    Nice and friendly employees, as well as delicious smoothies.
  • MW
    Malik Williams
    Oct 2, 2025
    4.0
    I ordered the Bahama Mama and Dragon Passion Fruit smoothies, and both were really good — refreshing and flavorful. I also tried the Chipotle Chicken Flatbread. While the sandwich itself had a nice taste, it was very dry because the sauce was applied everywhere except on the chicken. On top of that, it was made pretty sloppy. If you’re coming here, I’d recommend sticking to the smoothies since they seem to be the stronger suit. Just be careful with the food quality — it can be hit or miss.
  • TN
    Tshibambe christian nsapo
    Sep 27, 2025
    4.0
    Clean ,fast service.
  • BB
    Brian Boydston
    Aug 23, 2025
    3.0
    Classic chain smoothie place. The cashier was bizarre and extremely awkward. Smoothies were good but we had a wrap that was a little off. It had hot lettuce in it which is never a good thing.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday and Saturday, and from 8:00 AM to 9:00 PM on Sunday.