Taco Bell / KFC

2.8
551 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 199 W. Ocean View Ave. in Norfolk. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
199 W. Ocean View Ave., Norfolk, VA
23503, United States

Hours

Reviews

2.8
551 reviews
5 stars
145
4 stars
80
3 stars
68
2 stars
43
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, burnt, and improperly prepared items, with several customers experiencing food-related illnesses.

Staff Attitude

Customers frequently noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unkempt areas.

Mixed Experiences

While some customers praised the food and service, these positive experiences were overshadowed by the majority of negative feedback.
  • MM
    marcus
    1 day ago
    1.0
    The worst taco bell I have ever been to. It is so bad the kids won't even eat it. Everything was skimped besides lettuce. Everything that was grilled was burnt. The cinnamon twists have zero cinnamon and taste like plastic and old oil. Maybe day shift is better. I went at 6pm on a Sunday. Waste of 50 bucks.
  • TM
    Tonya McLaughlin
    6 days ago
    1.0
    The staff was nasty they were eating the food with the gloves that they were preparing orders. Couldn't get no help even the manager on duty didn't assist us customers. If I could give zero I would have.
  • ML
    Madeleine Ludwig
    Nov 12, 2025
    1.0
    So short staffed they are turning folks away in the drive through line. Lady upfront of me waited 20 minutes and eventually took off. How long should I wait? Haven't even ordered yet lol
  • AK
    Ashley Kotran
    Oct 29, 2025
    1.0
    Absolute worst Taco Bell and fast food service location I’ve ever experienced. Waited about 20-30min in the drive thru with only one vehicle in front of us, my husband went inside to check what the deal was and one of the workers was smoking weed right outside with a bunch of random people and the other workers inside were all just standing around. Once he asked about our drive thru order did they finally open the window and give us our food.. which was cold, tacos were sloppy and soggy, and overall just terrible. The car in front of us in the drive thru ended up just driving away without their food because It was taking forever. Would never order from here even if I was drunk or high myself because that’s how bad the food and service was. This building should just be completely demolished and rebuilt with a completely new staffing
  • BL
    Brandon Love
    Oct 22, 2025
    5.0
    Best Taco Bell I've ever been to! Not only was the staff patient and inviting, they were amazingly friendly! The food was slammin! Not to mention, being able to order TB & KFC in the same place at the same time!! Top marks all around

Frequently Asked Questions About Taco Bell / KFC

Where is Taco Bell located in Norfolk?

Taco Bell is located at 199 W. Ocean View Ave., Norfolk, VA 23503, United States.

What are the operating hours for Taco Bell's drive-through?

The drive-through is open every day from 10:30 AM to midnight (00:00).