Taco Bell / KFC

2.8
551 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 199 W. Ocean View Ave. in Norfolk. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
199 W. Ocean View Ave., Norfolk, VA
23503, United States

Hours

Reviews

2.8
551 reviews
5 stars
146
4 stars
80
3 stars
68
2 stars
43
1 star
214

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported receiving cold, burnt, or poorly prepared food, with many items missing key ingredients or being improperly assembled.

Service Issues

Customers frequently experienced long wait times, incorrect orders, and rude staff interactions, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unclean food preparation areas.

Staffing Problems

Many reviews mentioned being short-staffed, which contributed to slow service and poor customer experiences.

Mixed Experiences

While many reviews were negative, a few customers reported positive experiences with friendly staff and correct orders, indicating inconsistency in service.
  • MM
    marcus
    Nov 23, 2025
    1.0
    The worst taco bell I have ever been to. It is so bad the kids won't even eat it. Everything was skimped besides lettuce. Everything that was grilled was burnt. The cinnamon twists have zero cinnamon and taste like plastic and old oil. Maybe day shift is better. I went at 6pm on a Sunday. Waste of 50 bucks.
  • TM
    Tonya McLaughlin
    Nov 18, 2025
    1.0
    The staff was nasty they were eating the food with the gloves that they were preparing orders. Couldn't get no help even the manager on duty didn't assist us customers. If I could give zero I would have.
  • RM
    Rosa Myhand
    Nov 17, 2025
    2.0
    Old chicken serviced
  • ML
    Madeleine Ludwig
    Nov 12, 2025
    1.0
    So short staffed they are turning folks away in the drive through line. Lady upfront of me waited 20 minutes and eventually took off. How long should I wait? Haven't even ordered yet lol
  • AK
    Ashley Kotran
    Oct 29, 2025
    1.0
    Absolute worst Taco Bell and fast food service location I’ve ever experienced. Waited about 20-30min in the drive thru with only one vehicle in front of us, my husband went inside to check what the deal was and one of the workers was smoking weed right outside with a bunch of random people and the other workers inside were all just standing around. Once he asked about our drive thru order did they finally open the window and give us our food.. which was cold, tacos were sloppy and soggy, and overall just terrible. The car in front of us in the drive thru ended up just driving away without their food because It was taking forever. Would never order from here even if I was drunk or high myself because that’s how bad the food and service was. This building should just be completely demolished and rebuilt with a completely new staffing

Frequently Asked Questions About Taco Bell / KFC

Where is Taco Bell located in Norfolk?

Taco Bell is located at 199 W. Ocean View Ave., Norfolk, VA 23503, United States.

What are the operating hours for Taco Bell's drive-through?

The drive-through is open every day from 10:30 AM to midnight (00:00).