Taco Bell

3.7
1422 reviews
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Business Details

649 Newtown Rd, Norfolk, VA
23502, United States
(757) 461-3289
https://locations.tacobell.com/va/norfolk/649-newtown-rd.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 649 Newtown Rd in Norfolk. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
649 Newtown Rd, Norfolk, VA
23502, United States

Hours

Reviews

3.7
1,422 reviews
5 stars
600
4 stars
294
3 stars
231
2 stars
76
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

Customers reported inconsistent food quality, with some receiving cold or improperly prepared items, while others praised the freshness and taste.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of employees arguing, being uninterested, or engaging in inappropriate behavior during shifts.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Overall Experience

While some customers had positive experiences, the majority expressed disappointment with the service and food quality, suggesting a need for significant improvements.
  • GL
    Greg Lauterbach
    4 days ago
    2.0
    The food was good but we sat at the drive thru for 30 minutes before anyone even bothered to come to the window and we would have just left but we had already paid for our food online so we didn't want to lose out but when someone finally did answer the window she was very apologetic but she didn't offer any kind of discount or throw anything in for free
  • DB
    Donna Brunner
    Nov 8, 2025
    5.0
    We go to Taco Bell in Virginia Beach The employees there are great. They do a good job getting your order together quickly as they make it right then and there. Very polite and professional
  • KB
    K B
    Nov 6, 2025
    5.0
    The staff are fine but pls stop using ai to take orders that is what causes more mistakes hence partial refund thanks
  • DJ
    Drew j
    Nov 3, 2025
    1.0
    Nah this is bogus yall know better than this literally just threw my food in the bag. Don’t go at 10:04pm the crew there is extremely lazy and just high in there
  • LM
    Lynn Manda
    Oct 30, 2025
    1.0
    The night crew from tonight and the manager (Oct 30th) at 9:55pm Need to be removed immediately working at a fast paced restaurant-I recommend STRONGLY THEY GO & TRY TO GET A JOB AT EGGLESTON ON INGLESIDE IN NORFOLK, THAT'S THEIR SPEED! ITS INCREDIBLY SAD THAT NOT 1 OF THEM CAN DO THIS JOB. IF YOU CANT WORK AT TACO BELL, FFS I HAVE TO BELIEVE THEY CLD SUCCEED AT EGGLESTON. DO BETTER- NO EXCUSES AN TAKE THE MANAGER WITH THEM. WHAT A J O K E
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 649 Newtown Rd?

The drive-through is open Monday to Thursday from 7:00 AM to 3:00 AM (Wednesday and Thursday extended to 4:00 AM), Friday from 6:00 AM to 5:30 AM Saturday, Saturday from 5:30 AM to 5:00 AM Sunday, and Sunday from 7:00 AM to 3:00 AM.

Does Taco Bell at 649 Newtown Rd offer online ordering?

Yes, you can order ahead online or through the mobile app for pick up or delivery.