Taco Bell

3.5
1341 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2011 Monticello Ave in Norfolk. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2011 Monticello Ave, Norfolk, VA
23517, United States

Hours

Reviews

3.5
1,341 reviews
5 stars
514
4 stars
275
3 stars
211
2 stars
90
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times in both drive-thru and in-store.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, including reports of rudeness and lack of customer service.

Cleanliness

Several customers noted unsanitary conditions within the restaurant, including dirty floors and surfaces.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold and poorly prepared items.
  • RO
    Ryan Oke
    1 day ago
    1.0
    Only Taco Bell around that doesn't have the build your own box anymore. Bad management.
  • DJ
    Darrell Hadden Jr
    Dec 2, 2025
    5.0
    Quick cheap and great
  • CM
    Chris Montanez
    Nov 18, 2025
    3.0
    I order something on the menu and arrive and they dont have it. Last time I ordered a hard taco the shell was stale.
  • AS
    Antwan Staton
    Nov 15, 2025
    5.0
    Great staff and the management staff is amazing
  • OS
    OLIVIA SHEPPARD
    Nov 8, 2025
    5.0
    Whoever made my food, I hope both sides of your pillow are cold and you never get a red light again, because it was made with LOVE, thank you 🫡♥️

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on weekdays?

The drive-through is open Monday through Thursday from 9:00 AM to 1:00 AM, and Friday also from 9:00 AM but until 3:00 AM.

Can I order food online for pickup or delivery at Taco Bell on Monticello Ave?

Yes, you can order ahead online or via the mobile app for pickup or get it delivered.