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Subway

3.7
(178 reviews)

Business Details

(757) 583-1989
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Norfolk Subway® Restaurant at 135 W Ocean View Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
135 W Ocean View Ave, Norfolk, VA
23503, United States

Hours

Reviews

3.7
178 reviews
5 stars
88
4 stars
29
3 stars
18
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor attitudes.

Food Quality

Several customers reported issues with food quality, including stale bread, old vegetables, and incorrect orders, while others enjoyed fresh and delicious sandwiches.

Cleanliness

The store's cleanliness received positive remarks, although some reviews highlighted unsanitary practices by staff.

Order Accuracy

There were multiple complaints about incorrect orders and issues with the app ordering process, leading to customer dissatisfaction.

Staff Training

Several reviews indicated a need for better staff training, particularly in customer service and food handling practices.
  • DB
    Deangelo Baltrop
    Feb 15, 2026
    5.0
    I come to this subway all the time because its convenient, and close to where I live. Its always good customer service every time👏🏾. Keegan has excellent customer service and had to shout him out🙏🏾. Keep up the good work because excellent customer service is always appreciated it and your customer service today was very much appreciated 😎. Way to go Keegan💪🏾
  • RS
    Robert Sabo
    Jan 6, 2026
    1.0
    First bad experience in years. We have used this Subway since it opened. Only previous issue was the men pulled sandwich out of the toaster too soon. SANDWICH Italian bread was not raise Spunach was soaking wet Bread broke apart when being cut. SERVICE both women had served us many times before. Shift manager is always on top of things and good sandwich maker. PRESENTATION bag was soaked and ripped before I got home. Paper wrapper could not be removed. Returned to store within 15 minutes of leaving, waited 20 minutes for approval from owner to replace, told "never allowed to return food again" Staff refused to look at sub as "I had accepted it" STORE clean One patron eating when I ordered, none when I returned. Waited for floots to be mopped before being helped.
  • DK
    Denise Krafft
    Sep 13, 2025
    2.0
    That little girl with dark hair and glasses needs a lesson in customer service. She doesnt say hi or anything just stands there. I tell her i want a meatball sub with provolone. Then when i go to pay for my order she doesnt even wait until my transaction is complete she just walks away. Her coworker acted like she didnt want to be there either.when i get the sub is just slob on a roll i couldnt even finish it.
  • AW
    Alene Wisnevsky
    Jun 19, 2021
    4.0
    Still think skimpy amounts put into sandwiches.
  • RE
    Richard Egan
    Dec 22, 2019
    5.0
    Great food.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Ocean View Shopping Center in Norfolk?

The Subway at 135 W Ocean View Ave, Unit #26-27, Norfolk, VA, is open daily from 9:00 AM to 9:30 PM.

What meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner to satisfy different meal times.

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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