Subway

3.7
177 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Norfolk Subway® Restaurant at 135 W Ocean View Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
135 W Ocean View Ave, Norfolk, VA
23503, United States

Hours

Reviews

3.7
177 reviews
5 stars
87
4 stars
29
3 stars
18
2 stars
10
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly and helpful while others were reported as rude and unprofessional.

Food Quality

Concerns about food freshness and quality, with reports of stale bread, old vegetables, and even mold found on food.

Cleanliness

Some customers noted cleanliness in the store, while others reported unsanitary practices by staff.

Order Accuracy

Frequent issues with incorrect orders and poor handling of complaints, leading to customer dissatisfaction.

Staff Training

Calls for better staff training on customer service and food handling practices.
  • RS
    Robert Sabo
    6 days ago
    1.0
    First bad experience in years. We have used this Subway since it opened. Only previous issue was the men pulled sandwich out of the toaster too soon. SANDWICH Italian bread was not raise Spunach was soaking wet Bread broke apart when being cut. SERVICE both women had served us many times before. Shift manager is always on top of things and good sandwich maker. PRESENTATION bag was soaked and ripped before I got home. Paper wrapper could not be removed. Returned to store within 15 minutes of leaving, waited 20 minutes for approval from owner to replace, told "never allowed to return food again" Staff refused to look at sub as "I had accepted it" STORE clean One patron eating when I ordered, none when I returned. Waited for floots to be mopped before being helped.
  • DK
    Denise Krafft
    Sep 13, 2025
    2.0
    That little girl with dark hair and glasses needs a lesson in customer service. She doesnt say hi or anything just stands there. I tell her i want a meatball sub with provolone. Then when i go to pay for my order she doesnt even wait until my transaction is complete she just walks away. Her coworker acted like she didnt want to be there either.when i get the sub is just slob on a roll i couldnt even finish it.
  • IC
    Iranette Coston
    Aug 21, 2025
    5.0
    Better than a random dude with a nub finger telling you where to put French fries....... after you bagged and weighed them!
  • LT
    Little.girl_kaykay Tv
    Jul 23, 2025
    1.0
    The open said 8am but they did not open to 10. When I asked for extra the lady was rude and unwilling to give me more after I paid 8 dollars for a salad with barely anything in it. I wish I could give this place 0 stars
  • AW
    Alene Wisnevsky
    Jun 19, 2021
    4.0
    Still think skimpy amounts put into sandwiches.

Frequently Asked Questions About Subway

What are the operating hours of the Subway at Ocean View Shopping Center in Norfolk?

The Subway at 135 W Ocean View Ave, Unit #26-27, Norfolk, VA, is open daily from 9:00 AM to 9:30 PM.

What meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner to satisfy different meal times.