Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Norfolk Subway® Restaurant at 400 E Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.1
228 reviews
5 stars
136
4 stars
33
3 stars
22
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor handling of orders.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, noting it as one of the cleanest Subway locations visited.
Order Accuracy
Several customers experienced issues with order accuracy, including receiving incorrect items and inadequate responses to complaints.
Food Quality
The quality of food received mixed reviews, with some customers enjoying fresh ingredients while others complained about stale bread and poorly made sandwiches.
Atmosphere
The restaurant's atmosphere was generally described as welcoming and spacious, contributing positively to the dining experience.
- RGRebecca Gardner3 days ago5.0This Subway is owned by the sweetest couple! I highly recommend you visit this location and support them. The restaurant was clean, the food was fresh, and the service was impeccable. Thank you for a wonderful meal!
- LPLukasz PlacheckiNov 1, 20255.0Mamusiu AC.
- BBbrianb138Oct 27, 20251.01 star review because I can't give them a lower score. I placed an order through the app and I was charged. The app and my bank both show that I have paid for this order. The subway staff says they did not receive my order and they will not assist in any way. I attempted to call to make sure my order went through but you never answer the phone. You lost a customer subway!!!
- SAShaniya ArtisOct 3, 20251.0The Service was my only red flag, the Older gentleman whom is the manager, has a short fuse and limited patience with completing transactions for customers. He got so annoyed about me using my gift card and him not knowing how to process the payment that he tossed my sub and cookie bag behind him/where the toasters are . I was livid , i even cried because the woman in me wouldn’t respond how I wanted to. The wife/female manager didn’t correct him or my situation but a team member did, she voided it and refunded my purchase and I thank HER for that.
- KMKeonna MahoneSep 28, 20251.0waited in line for 30 minutes. there was only one person in front of me ordering on item. they were out of everything and every time I asked for an item on my sandwich they had to run to the back to get it. even had to slice my meat. nothing was prepared. they were ignoring a black guy trying to get help the whole time I was there. When he finally got irritated and left the lady yelled at him and told him he was now trespassed. This subway is off my list.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 400 E Main Street, Unit 480, Norfolk City, Norfolk, VA 23510, US.
What are the operating hours of this Subway location?
The Subway is open Monday to Friday from 7:00 AM to 7:30 PM, Saturday from 8:00 AM to 7:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does this Subway offer delivery and curbside pickup?
Yes, this Subway location offers both delivery and curbside pickup services.
Can I dine in at this Subway or is it takeout only?
You can dine in at this Subway as it serves dine-in customers; takeout is also available.
Does the Subway here provide catering services?
Yes, this Subway offers catering services for your events and gatherings.
What meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
Where can I view the menu and place an order online for this Subway?
You can view the menu and place an order online through their official website or ordering URL: https://subway.com/en-us/restaurant/47146-0/menu/.
What nearby places can customers visit after dining at Subway on E Main Street?
Customers visiting Subway can also check out nearby places such as Gourmet Gang - Downtown Norfolk, St Gregory the Great Catholic Church Playground, and Grace's Tailor Shop for a variety of dining, entertainment, and local services.
Are there nearby business centers near Subway for professionals visiting the area?
Yes, nearby professional and business services include the ODU Women's Business Center, Business Development Center, and ODU Institute for Innovation & Entrepreneurship.
What transit or navigation options can help customers find Subway at 400 E Main Street?
While public transit information is not listed, customers can use local landmarks such as Icon Norfolk Apartments and Charles Schwab nearby to navigate to Subway.